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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65247 reviews)

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4.94

Based on 65,247 reviews, last reviewed 13th Jun 2025

45% decrease in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Honest company, rare! The loan details are clear and precise the interest rate was excellent. Changing payment dates has been simple without any forfeit. Just appear to be ... Read more Reviewed on: 13th June 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

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About this product

Zopa personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Zopa personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a Zopa personal loan, we'd love you to write a quick review too.

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Zopa Personal loan reviews (65247)

Quick and easy application and the money was in my a...

Quick and easy application and the money was in my account within hours. The app makes it easy to manage your loan too. When speaking to the company on the telephone, you aren’t waiting for too long or left on hold. Reviewed on: 4th March 2024

Very flexible and uncomplicated.

Very flexible and uncomplicated. Ideal for me. Can make overpayments at any time and reduce the repayments/interest. Can change the date of payments in the month. App works well and its always worked well for me. Reviewed on: 4th March 2024

I have used Zopa several times.

I have used Zopa several times. Just excellent fair financial products on offer from this company. The app is easy to use and you can access your account 24/7. Reviewed on: 4th March 2024

My second loan with them and second time no disappoi...

My second loan with them and second time no disappointment. Everything clear and easy to manage. Reviewed on: 4th March 2024

Swift, easy procedure, a breeze.

Swift, easy procedure, a breeze. Online application was not complicated, decision short notice. A professional servise all around. Reviewed on: 4th March 2024

Efficient on line experience with no problem answeri...

Efficient on line experience with no problem answering the questions. Quick decision meant that financial decisions were not held up and I was able to put into place my financial plan for the following two years. Reviewed on: 4th March 2024

Really straightforward application.

Really straightforward application. The app is really easy to use. Great to be able to see your balance and payments at a glance too. Reviewed on: 4th March 2024

Efficient

Very efficient in answering queries and have always found any promises they have made have been kept. Reviewed on: 4th March 2024

Simple and quick application process.

Simple and quick application process. Money transferred promptly. App allows you to manage your account effectively. You can see how much you have left to pay. Regular messaging / emailing reminds you about payments. Reviewed on: 4th March 2024

Excellent customer service, exceptional service full...

Excellent customer service, exceptional service full stop. Moneys there when I needed it at the right price. Hands down the best!! Reviewed on: 4th March 2024

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