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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65249 reviews)

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4.94

Based on 65,249 reviews, last reviewed 16th Oct 2025

50% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Good happy with the seevice Good I am happy with service I would recommended Reviewed on: 16th October 2025

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65249)

Excellent service

Excellent service in a timely manner Reviewed on: 4th March 2024

A good loan company.

Quick and easy to set up. Good communication and good customer support. So far I haven't had an issues and if I needed to I would definitely use them again. Honestly they do what they say on the tin. They offer good value loans and a good service. Reviewed on: 4th March 2024

Applied for a loan and was promptly informed that I...

Applied for a loan and was promptly informed that I was eligible and received the funds within a couple of days, no hastle quick and easily done. very happy wih the result. Reviewed on: 4th March 2024

Quick easy fast fuss free

Quick easy fast fuss free. Good communication, great service absolutely second to none. Don’t hesitate in using this company. Not has had a single regret or bad moment using Reviewed on: 4th March 2024

Quick and easy application and the money was in my a...

Quick and easy application and the money was in my account within hours. The app makes it easy to manage your loan too. When speaking to the company on the telephone, you aren’t waiting for too long or left on hold. Reviewed on: 4th March 2024

Very flexible and uncomplicated.

Very flexible and uncomplicated. Ideal for me. Can make overpayments at any time and reduce the repayments/interest. Can change the date of payments in the month. App works well and its always worked well for me. Reviewed on: 4th March 2024

I have used Zopa several times.

I have used Zopa several times. Just excellent fair financial products on offer from this company. The app is easy to use and you can access your account 24/7. Reviewed on: 4th March 2024

My second loan with them and second time no disappoi...

My second loan with them and second time no disappointment. Everything clear and easy to manage. Reviewed on: 4th March 2024

Swift, easy procedure, a breeze.

Swift, easy procedure, a breeze. Online application was not complicated, decision short notice. A professional servise all around. Reviewed on: 4th March 2024

Efficient on line experience with no problem answeri...

Efficient on line experience with no problem answering the questions. Quick decision meant that financial decisions were not held up and I was able to put into place my financial plan for the following two years. Reviewed on: 4th March 2024

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