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Zopa: Personal loan reviews

4.94
Based on 65,249 reviews, last reviewed 16th Oct 2025
50% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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0%
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0%

Latest highest rating:

5

Good happy with the seevice Good I am happy with service I would recommended Reviewed on: 16th October 2025
Makatleho P's avatar
Makatleho P

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025
Laura J's avatar
Laura J

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Review Zopa: Personal loan now

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Zopa Personal loan reviews (65249)

Really straightforward application.

5
Really straightforward application. The app is really easy to use. Great to be able to see your balance and payments at a glance too. Reviewed on: 4th March 2024

Efficient

5
Very efficient in answering queries and have always found any promises they have made have been kept. Reviewed on: 4th March 2024

Simple and quick application process.

5
Simple and quick application process. Money transferred promptly. App allows you to manage your account effectively. You can see how much you have left to pay. Regular messaging / emailing reminds you about payments. Reviewed on: 4th March 2024

Excellent customer service, exceptional service full...

5
Excellent customer service, exceptional service full stop. Moneys there when I needed it at the right price. Hands down the best!! Reviewed on: 4th March 2024

Zopa is a professional, efficient and values driven...

5
Zopa is a professional, efficient and values driven lender. Reviewed on: 4th March 2024

Quick decision and straightforward process

5
Quick decision and straightforward process Reviewed on: 4th March 2024

Zopa are an excellent financial provider with equall...

5
Zopa are an excellent financial provider with equally excellent customer care and service. I would have no hesitation recommending them to anyone. Reviewed on: 4th March 2024

Excellent

5
Very quick and easy, very helpful always on hand for advice Reviewed on: 4th March 2024

Application for products is swift and straightforward.

5
Application for products is swift and straightforward. Reviewed on: 4th March 2024

Easy to apply online, website easily navigable.

5
Easy to apply online, website easily navigable. App was very useful to regularly monitor repayments Reviewed on: 4th March 2024

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