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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65247 reviews)

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4.94

Based on 65,247 reviews, last reviewed 13th Jun 2025

44% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Honest company, rare! The loan details are clear and precise the interest rate was excellent. Changing payment dates has been simple without any forfeit. Just appear to be ... Read more Reviewed on: 13th June 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

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About this product

Zopa personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Zopa personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a Zopa personal loan, we'd love you to write a quick review too.

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Zopa Personal loan reviews (65247)

Words won't do justice

My experience with Zopa, has been nothing short of brilliant, from the very first contact the level of service has been of the highest quality, a truly remarkable experience. They have set a new bench mark as far as service and professionalism is concerned. Reviewed on: 30th June 2017

Zopa loan

Zopa were very good. Delighted to have used them. Recommend them to family and friend's Reviewed on: 30th June 2017

Excellent customer service, very straight forward

Easy and straight forward to apply, decision straight away, money in the bank within a few days! Also very good customer service with regards to communication! Very satisfied customer! Reviewed on: 30th June 2017

Great company, great rates, fast decisions

I haven't got a bad word to say against Zopa, this was my first loan and I was rather nervous however Zopa's online service was more than helpful. I had a quick decision that has changed my life. Thank you Zopa! Reviewed on: 30th June 2017

Quick and efficient

Zopa loans are a quick, easy and friendly service. We have used them twice now and have had nothing but a good experience. Reviewed on: 30th June 2017

Superb Service

Great Easy application process, easy online account access. Already reccommended to family and friends! 5* company to deal with. Reviewed on: 30th June 2017

Very efficient and good value

Very quick application process Quick transfer of money into my account Very low apr Reviewed on: 30th June 2017

Lone

Great experience hassle free would more than happily recommended to friends and family 5star service Reviewed on: 30th June 2017

Easy way to grt ahead

My first experiance was so simple and got a decision in 2 hours which was magic and it came at the right time. Thank you Zopa Reviewed on: 30th June 2017

Excellent

Excellent service and keeps you update on your account Reviewed on: 30th June 2017

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