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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65247 reviews)

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4.94

Based on 65,247 reviews, last reviewed 13th Jun 2025

44% decrease in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Honest company, rare! The loan details are clear and precise the interest rate was excellent. Changing payment dates has been simple without any forfeit. Just appear to be ... Read more Reviewed on: 13th June 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

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Zopa Personal loan reviews (65247)

Excellent service, with a system that is very easy to use.

Very fast and straightforward online setup. An excellent service that is so much easier to deal with than the major banks. Reviewed on: 22nd June 2017

Perfect

easy to set up and amazing interest rate Reviewed on: 22nd June 2017

Fast and fabulous

The application process was simply. The approval time was less then initially relayed. Money made available super fast. Thank you Zopa for taking a little stress out of my life. Reviewed on: 22nd June 2017

Easy

Easy to set up and fantastic interest rate Reviewed on: 22nd June 2017

Easy and reliable

Exceptional interest rate and so easy to set up. Payment made as promised. Not sure anything could have gone better Reviewed on: 22nd June 2017

Real world lenders

When I needed a loan and seeked comparison sites, only Zopa came back with realistic prices. Since taking out the loan I had a few queries that were answered quickly and promptly by customer service from their UK based centre. Thank You for trouble free lending. Reviewed on: 22nd June 2017

Excellent Provider

No hidden costs, very easy to obtain funds and would offer me the full amount that I was looking for where other banks and providers would not. Reviewed on: 22nd June 2017

Quick, easy, and affordable

I needed money for something big, made an application, and got a good rate. It was easy to apply for, the site uses large font sizes. Reviewed on: 22nd June 2017

Absolutely fantastic, quick and so easy.

I got a loan through zopa for my car, absolutely fantastic. Money was in my account after 2 days. Can access my account whenever I want to make changes or check how much I have left to pay. Recommended my brother and he got a loan as well :) Reviewed on: 22nd June 2017

Efficient and reliable, no hidden charges

I enquired, I applied, I was approved and I got the loan at a competitive APR within 24 hrs! Completed online, no quibble, no hidden charges at the repayment I could afford. I have easy access online to my loan for any attention it may require. A great service with a simple, efficient and joined up approach. Thanks Zopa! Reviewed on: 22nd June 2017

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