Write a review

Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65248 reviews)

View other Zopa products

4.94

Based on 65,248 reviews, last reviewed 25th Jul 2025

99% decrease in 5 star reviews

in the past 90 days

83% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

Read all reviews Write a review

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Review Zopa: Personal loan now

Help others make smarter decisions by sharing your own experience.

Write a review

Zopa Personal loan reviews (65248)

Very worthwhile

Really easy and smooth to use very trusting sources Reviewed on: 22nd June 2017

Great service

Very competitive rates and great lending capability meant that it was a very straight forward process with money paid out quickly. Would recommend Reviewed on: 22nd June 2017

Quick and easy

Applied for a loan and it was agreed and payed into my account within 72 hours. What more could anyone ask for. Reviewed on: 22nd June 2017

Second to none service

Extremely helpful and courteous staff willing to help you whatever your situation Reviewed on: 22nd June 2017

Simple. Affordable. Great Service.

I came across Zopa whilst looking for a loan to pay off the balloon payment on my car finance. I applied online using the very quick and user friendly online application. Within minutes I was offered the loan I was hoping for. I was expecting to be offered less than the advertised interest rates... as this is the norm. To my surprise, Zopa were very honest and transparent (a breath of fresh air). I received the money in my account within a few days. Since receiving the money, I have had to use my online Zopa account to change the day my direct debit comes out. Within a few clicks this was done. No waiting on the phone to speak to a customer service rep needed. I do not usually leave reviews but I felt compelled given the excellent experience I have had. Kieran, from Southfields, London Reviewed on: 22nd June 2017

Easy, quick and hassle free

I have used zopa a number of times and have found the online application and customer portal easy to use and understand. Very quick service with a minimal amount of disruption. Reviewed on: 22nd June 2017

Awesome

I've always borrowed from banks but never again I was astonished when I checked my credit score and it suggested Zopa, I'd heard good things about them but never thought about going to them for a loan. So I gave them ago and wow!! I borrowed 15,000 pounds with the interest being around 750 quid over 3 years the payments were crazy cheap for the amount borrowed. If I had gone to a bank they would of wanted at least 18,000 back if not more I'll never ever use a bank again for a loan Zopa is the moden day way to borrow hands down , this company does what it says and the process was very fast after filling in a form online which took minutes I received a phone call the same day to check my details were correct and I received an email saying I'd been accepted a few hours later the money was in my account within 3 days can't argue with any of the service I received Great company ..... Thanks Dave Reviewed on: 22nd June 2017

quick and easy

Great rates got accepted really quick no hassle very easy Reviewed on: 22nd June 2017

Excellent all round service

Have used Zopa several times and on each occasion every aspect has been without issue and seamless. I would highly recommend using them as without over complicating things they also offer flexibility. Reviewed on: 22nd June 2017

A great company. Wonderful service

They resolved my query very quickly - thank you Reviewed on: 22nd June 2017

Do you have a different Zopa product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Personal Loan
from Personal Loans 4U 4.97 from 22 reviews
Loans
from South Manchester Credit Union 4.95 from 339 reviews
Personal Loans
from Lending Works 4.42 from 7 reviews

Want to see more from Zopa?

Cash ISA
from Zopa 4.94 from 1262 reviews
Smart Saver
from Zopa 4.94 from 7180 reviews
Fixed term savings account
from Zopa 4.93 from 1784 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub