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Zopa: Personal Loan reviews

4.94
Based on 62,563 reviews, last reviewed 16th Jan 2025
29160% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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95%
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5%
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0%
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Latest highest rating:

5

Best service so easy to apply everything explained,... Best service so easy to apply everything explained, app is brilliant so pleased I found Zopa great customer service helped me so much thank you Reviewed on: 16th January 2025
Nicola 's avatar
Nicola

Latest lowest rating:

1

High interest rates High interest rates, however easy to get accepted Reviewed on: 24th May 2024
George C's avatar
George C

About this product

Zopa personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Zopa personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a Zopa personal loan, we'd love you to write a quick review too.

Zopa Personal Loan reviews (62563)

Review of the Zopa, Personal Loan:

Great and fast service

5
Very quick application process, fair interest rate - great value!!! Reviewed on: 15th January 2018

friendly and approachable

5
Communications are clear, use simple language and are friendly. they use an approach that makes me feel part of the organisaton and that I matter to its future development. Reviewed on: 15th January 2025

it was so easy to apply and was accepted very quickl...

5
it was so easy to apply and was accepted very quickly details are easily understood repayments are very good as well brilliant Reviewed on: 15th January 2025

Very efficient and friendly service.

5
Very efficient and friendly service. I applied for the loan online, then Zopa rang me (the advisor was very friendly and helpful) and a couple of hours later the money was in my account. The interest rate is very reasonable Reviewed on: 15th January 2025

It was a hassle-free experience.

5
It was a hassle-free experience. My loan was approved very quickly and Zopa offer very good rates. Reviewed on: 15th January 2025

Positive experience review

5
Quick and simple to complete. Excellent customer service. Each step explained in detail and emailed everything we’d spoken about afterwards to show was always clear on what was happening and when. Gave me a chance to access funds when a lot of other providers would not. I appreciate this. I did not feel talked down to or belittled when I struggled to secure a personal loan as I had been in the past. excellent service provided. Great app to see in real time payments, reminders and timescales. would highly recommend. Reviewed on: 15th January 2025

Very prompt and helpful service

5
Very prompt and helpful service and the whole process of securing a loan was precise and clear Reviewed on: 15th January 2025

The whole experience was so easy and the online appl...

5
The whole experience was so easy and the online application was really easy to complete. Reviewed on: 15th January 2025

Quick and easy and straight forward.

5
Quick and easy and straight forward. No complications. Reviewed on: 15th January 2025

easy and efficient no hassles easy to use

5
easy and efficient no hassles easy to use Reviewed on: 15th January 2025

Efficient and simple to use, equally easy to check s...

5
Efficient and simple to use, equally easy to check status of loan with app.. helpful with any questions. Reviewed on: 15th January 2025