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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65249 reviews)

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4.94

Based on 65,249 reviews, last reviewed 16th Oct 2025

50% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Good happy with the seevice Good I am happy with service I would recommended Reviewed on: 16th October 2025

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65249)

Excellent

Good interest rates, application process is quick and easy Reviewed on: 30th May 2017

One Stop Provider

I now have 2 loans with Zopa, Excellant Customer Service. Effective communication & a real sense of value & never to busy to lend a hand. Reviewed on: 30th May 2017

from east to west Zopa is the best

the best around,no fuss no mess .simple the best Reviewed on: 30th May 2017

Simple, quick and affordable.

Easy to apply, a fast decision, and a fast deposit of funds. Comprehensive website answers all questions. Reviewed on: 30th May 2017

Great

Would definitely recommend, the rates are reasonable and the service was great. Decision was made quickly and paid out soon after. Would use again if necessary. Reviewed on: 30th May 2017

The Perfect Company

A really user friendly experience from taking out the loan right throughout the loan period. Carried out due diligence before offering me my loan which included a phone call to ensure Zopla's understanding of my situation. This was carried out in a professional but friendly manner and gave me confidence that I'd chosen the correct company. They didn't disappoint. Reviewed on: 30th May 2017

simple and effective

I am trying to stay away from loans, but Zopa convinced me not do do so anymore. It is simple to apply, manage the full proces of it and simple to deal with repaying. The best decision I made in 2016. Reviewed on: 30th May 2017

Does what it says on the tin

Easy site to navigate. Transparency in my dealings with them. Great rate and overall, considering what I've had to put up with in the past, a very painless experience. Reviewed on: 30th May 2017

Loan rates

The rates from zopa are ultra competitive and I am extremely happy with rate I have received, I would not hesitate to recommend 5***** Reviewed on: 30th May 2017

Great rates, quick turnaround time & excellent service

Zopa had the best rates, I was kept up to date on the progress of my application and the service was excellent. The process was straight forward & quick. Highly recommend Zopa. Reviewed on: 30th May 2017

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