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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65243 reviews)

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4.94

Based on 65,243 reviews, last reviewed 12th May 2025

43% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Had a loan. Had a loan. Good rate and great app Reviewed on: 12th May 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

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About this product

Zopa personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Zopa personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a Zopa personal loan, we'd love you to write a quick review too.

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Zopa Personal loan reviews (65243)

Great

Great service, speedy response and process. The process was also very easy. I got higher than the advertised rate even with a top credit rating, but the flexibility of paying back early with no penalties or topping up the loan in future, as well as the ease of human communication is what stands Zopa apart from the standard providers in the market. Reviewed on: 30th May 2017

Zopa loan experience

Fast, Decisive, Efficient, Helpful! A most favourable experience for a personal finance transaction. From the point of application to making the direct debit repayments, the customer service has been excellent, easy to deal with advice, and knowledgeable and helpful team members. I would not hesitate to recommend Zopa in the future. Julie Gregory-Bateman. 30/05/2017 Reviewed on: 30th May 2017

Uncomplicated online service

Applied for the loan online and had an answer very quickly and a couple of days later the cash was in my bank, uncomplicated application and the best Apr at the time. Reviewed on: 30th May 2017

Zopa provided me with a prompt and efficient response to my request forfinancial support

I would recommend Zopa to family and friends because they offer a speedy response to your financial needs in a timely manner. Reviewed on: 30th May 2017

£6k loan

I've had no trouble at all! Fast, accessible, reliable, good rates. Very happy customer :-) Reviewed on: 30th May 2017

Fantastic quick response

Quick response....took 5 mins ...could not believe it ..money in bank almost immediately Reviewed on: 30th May 2017

Quick, easy, fair.

Happy with the service I received. Happy with the APR. Overall happy customer. Reviewed on: 30th May 2017

No Hassle

Easy to apply and once finances were reviewed by telephone conversation with someone from Zopa, the funds were quickly made available. Simple and easy to understand loans dashboard which explains exactly where you are with the loan at any point in time. Reviewed on: 30th May 2017

Very likely

Quick service, great loan company. Will recommend to all my friends. Reviewed on: 30th May 2017

Great deal

I had a really good deal very happy with everything Reviewed on: 30th May 2017

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