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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65249 reviews)

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4.94

Based on 65,249 reviews, last reviewed 16th Oct 2025

50% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Good happy with the seevice Good I am happy with service I would recommended Reviewed on: 16th October 2025

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65249)

Simple, easy, affordable.

Applying for the loan and setting up my repayments was quick and easy. I find the repayment amounts manageable and I was able to choose the term time myself. Reviewed on: 30th May 2017

Perfect

Very good very professional and very prompt. Reviewed on: 30th May 2017

Quick and easy

Quick and easy to do apply and for the money to be in my account Reviewed on: 30th May 2017

Fantastic service.

I have used Zopa a few times and I will definitely use them again in the future. Reviewed on: 30th May 2017

Great service

Zopa provide a very good service with competitive interest rates. The user interface is easy to use and help information is clear and straightforward, and customer service is of a efficient and high standard. Reviewed on: 30th May 2017

No hassle and great service

Got a loan, quick decision with amazing rate. No hassle and very flexible with changing payment dates etc. Would recommend that to anyone! Reviewed on: 30th May 2017

Easily the best

Excellent service with extremely low interest rate and first class communication. Reviewed on: 30th May 2017

Zopa loan

Customer service was good and the money went into to my account on the agreed date. Reviewed on: 30th May 2017

Zopa Fast Friendly and Efficient

Filled in the application and the response was instantaneous and the money in my account within a day or so. The whole process was painless and uncomplicated. the online account was really easy to login and allowed me to make extra payments without fuss or penalties what a great loan provider. Thank you Zopa Reviewed on: 30th May 2017

5 star service

Fast, efficient and excellent customer service. My loan application went through very quickly and I had excellent customer service from start to finish. Would use again and would recommend 100% to friends and family Reviewed on: 30th May 2017

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