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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65249 reviews)

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4.94

Based on 65,249 reviews, last reviewed 16th Oct 2025

50% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Good happy with the seevice Good I am happy with service I would recommended Reviewed on: 16th October 2025

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65249)

Brilliant

Used zopa twice brilliant both times no hassle would definetly recomend Reviewed on: 30th May 2017

Great service

Great company brilliant customer service Reviewed on: 30th May 2017

Simple, fair and cost effective

Needed a cost effective loan quickly, the process couldn't have been any easier. Reviewed on: 30th May 2017

Thumbs up!

The application was easy to understand and a straight forward process. Didn't take long at all to complete the online form. I borrowed around Christmas time and the money was in my account within a few days. Paying back has been affordable to do so. I would recommend Zopa to anyone who is in need of quick cash and easy service. Reviewed on: 30th May 2017

Excellent procudure

Very simple process, good communication, great rates....what's not to like? Reviewed on: 30th May 2017

Easy to get approved

Very easy and quick process Would be even better without fees which I think are quite high!! Other than that brilliant Reviewed on: 30th May 2017

Brilliant loan service

I Have borrowed money with Zopa and invested money with Zopa. Both have proved to be very rewarding experiences, with lots of helpful information provided in each case. Reviewed on: 30th May 2017

Quick, Easy, Good Rates

I used a comparison site and Zopa came up top for the lowest loan rate. Not only that they have excellent customer service and and easy to use site and application process. The money was in my account within the week!! Reviewed on: 30th May 2017

Great !!!

Very easy and g quick aplication. Very quick decision and answer!!! Highly recommended!!! Reviewed on: 30th May 2017

Fair, Honest, Fast.

I checked out a lot of reviews and did a lot of researching before I went with Zopa for a small loan to pay off a newly purchased PC with a far more expensive "in the long term" instalment plan. It was extremely easy to go through the application process, terms and conditions were fair and explained in depth and the money was in my account very quickly. Since taking out the loan I've had regular emails from Zopa that offer sensible budgeting advice and to ask how they can improve their services. I've been really impressed, have had no issues at all and appreciate that Zopa have treated me far better than my own bank. Reviewed on: 30th May 2017

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