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Zopa: Personal loan reviews

4.94
Based on 65,248 reviews, last reviewed 25th Jul 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025
Jegathasan G's avatar
Jegathasan G

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65248)

Couldn't be any easier

5
Great service, no fuss money in without any hassle Reviewed on: 30th May 2017

GREAT COMPANY WAS MAde so easy to get my loan

5
quick easy and so simple loved it Reviewed on: 30th May 2017

Quick and Transparent

5
I applied to two different (large) on line loan providers and the two experiences could not be more different. The Zopa communication about progress and what was required was quick and clear to the extent where I had the money in my account before the other provider actually acknowledged my application - I then struggled to get in touch with them because they had large queues on the phone whereas Zopa have the functionality to manage the relationship and the applications progress on line. Finally, I got a great rate! Am happy to recommend Zopa on this basis. Reviewed on: 30th May 2017

No fuss, no trouble

5
It was extremely easy and simple. There was no fuss or waiting days to hear back. It was a smooth and easy transaction and already recommended to other people. Would definitely use again in the future. Reviewed on: 30th May 2017

Speedy,efficient & helpful

5
Easy to apply. Fast response . Funds speedily received. Simple, effective & great value. Reviewed on: 30th May 2017

Simply quick

5
I had always kept away from online loans thinking they would entail endless emails etc ,nothing could be further from the truth when I eventually applied for a zopa loan . Having read the reviews and noted the competitive rates decided to apply it was simplicity itself the website is very clear and all instructions easily followed ,once accepted funds were available when quoted so all in all highly recommended Reviewed on: 30th May 2017

Would recommend

5
I got a loan for a 7,800 at 9% rate - got approved very quickly. Definitely would recommend it as a website is easy to use and payments are clear. Reviewed on: 30th May 2017

Excellent loan provider

5
Very easy process and very helpful obtaining a loan. Would not go anywhere else Zopa is the best loan provider i have dealt with. Reviewed on: 30th May 2017

fast, simple and cheap!

5
I've got a fairly good credit rating so was surprised when zopa came out the cheapest on a comparison site. The application was quick and the money was in my account the next day. Fantastic! Reviewed on: 30th May 2017

excellent service

5
a very easy process from start to finish. quick desicion and money was in my account at the time stated. low interest rate with afforadable replayments. Would recommend this service to anyone. Reviewed on: 30th May 2017

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