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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65249 reviews)

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4.94

Based on 65,249 reviews, last reviewed 16th Oct 2025

50% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Good happy with the seevice Good I am happy with service I would recommended Reviewed on: 16th October 2025

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65249)

Excellent

As a bank customer I can say that Zopa is excellent: better rates, quick turnaround and user-friendly to navigate. First-rate. Reviewed on: 19th December 2016

Quick excellent service

Loan was approved in days with no fuss Reviewed on: 19th December 2016

First class company

Fast, no fuss experience with excellent customer service. Reviewed on: 19th December 2016

No Fuss loans!

Very easy process with straightforward website. Excellent rates as well! This should be your first and only stop when looking for a loan. Reviewed on: 19th December 2016

Fantastic!!!!!

Helpful, fast, great rates and flexible loan management ...i have been a customer for years and would not look to change Reviewed on: 19th December 2016

Zopa wins

Effective, efficient and understanding. Zooa reduced the time and paper work required to get the money I needed for that new car! Great customer service would recommend them to everyone who needs a company that will help them. Reviewed on: 19th December 2016

Quick, easy, good rates

Was simple and quick to get a loan with easy manageable repayments Reviewed on: 19th December 2016

Clear, simple presentation of a complex product

Clear, simple presentation of a complex product Reviewed on: 19th December 2016

Easiest Financial Experience ever!

From finding that they were the best rates available at the time, set me on the path to becoming a zopa customer and i couldn't have had an easier experience. From the straight forward to understand costs to the easy access and navigate website to the constant communication from them keeping me up to date with the progress of the loan approval, they even kept me informed when they had trouble paying the money out and that it would be with me the next day. Overall a brilliant experience and one I would happily repeat. Reviewed on: 19th December 2016

Very easy and fast application. Good rates

Very easy and fast application. Good rates; simple website Reviewed on: 19th December 2016

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