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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65249 reviews)

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4.94

Based on 65,249 reviews, last reviewed 16th Oct 2025

50% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Good happy with the seevice Good I am happy with service I would recommended Reviewed on: 16th October 2025

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65249)

Great company, but Listen and Read.. First

Really good customer experience, loan was not explained properly to me and interest is a little high but for me the benefit of managing my loan on line is fantastic. I would have another loan with Zopa but would see if there was a better intent rate first and look at a different way to pay so that I could pay it off quicker Reviewed on: 19th December 2016

Loan with ease of processing

Simple to apply,speedy processing,overall responsiveness high. Reviewed on: 19th December 2016

Loan honesty and simplicity

Ease,fairness and honesty upfront. Reviewed on: 19th December 2016

New Car

A very easy process, great customer service. Favourable interest rates. A great car parked outside. All good. Reviewed on: 19th December 2016

Great Company to get the loan at great interest Rate

I was looking for a some small amount of loan and after comparison between different competitors I found Zopa interest rate was quite reasonable and very great service. As I applied for the loan within couple of days I got my loan. I would definitely recommend Zooa to friend/family ! Reviewed on: 19th December 2016

Speedy and friendly,we've used twice before, we love Zopa loans, cos they opened the door. They helped us out when we needed some money, life is now great, the futures big, bright and sunny.

So good we used you twice. Quick decision money in bank straight away. Love Zopa X Reviewed on: 19th December 2016

Absolutely amazing

Took out a loan with zopa. They are polite and helpful as well as super quick and professional. I would recommend these guys to a friend in a heartbeat. Reviewed on: 19th December 2016

Very easy process. Great customer service would defiantly use service again

They couldn't do better if they tried all round get experience Reviewed on: 19th December 2016

Amazing service!! Excellent Rates!! Wouldn't use anyone else!!

I came across Zopa after needing extra money to pay for my wedding. My bank refused me a loan despite being a loyal customer of 20years. What I loved most about Zopa was the peer to peer lending, I was so grateful that someone could help me out when I most needed it. I never missed a payment and also paid my loan off early with no additional costs incurred. In fact my final payment was less than what I would have paid if the loan had gone to full term. I would 'HIGHLY' recommend ZOPA to anyone. I also felt strongly that my agreement was based on a large element of trust, which really appealed to me. Thankyou ZOPA for helping me when I needed it most. Reviewed on: 19th December 2016

Very easy to talk to and overall easy to deal with, helped me with any questions

All email service, never had to make a phone call which is efficient and effective Reviewed on: 19th December 2016

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