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Zopa: Personal loan reviews

View other Zopa products
4.94
Based on 65,249 reviews, last reviewed 16th Oct 2025
50% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
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0%
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0%
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Latest highest rating:

5

Good happy with the seevice Good I am happy with service I would recommended Reviewed on: 16th October 2025
Makatleho P's avatar
Makatleho P

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025
Laura J's avatar
Laura J
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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65249)

Great service

5
Fantastic service from beginning to end. Very quick turnaround and excellent customer service. Reviewed on: 19th December 2016
Suzanne McCunnie's avatar
Suzanne McCunnie

Great service

5
Easy and smooth! Quick online process. Reviewed on: 19th December 2016
Tomas Molenda's avatar
Tomas Molenda

Good service but rate changes from quote

4
Overall a very good deal considering my poor credit score after a messy break up Reviewed on: 19th December 2016
John O'Connor's avatar
John O'Connor

Easy to apply and good rates

5
I borrowed money for a personal purchase. The process was easy and the interest rates better than the bank. I was in a position to pay the loan early, which again was easy. I have recommended Zopa already and would do again. Reviewed on: 19th December 2016
Warren Court's avatar
Warren Court

Happy customer

5
Helpfull. Polite staff got best offer and addressed any issues or concerns I had. Reviewed on: 19th December 2016
Teresa Hayat's avatar
Teresa Hayat

Best place to go for loans easy set up and fair for all

5
We wanted a loan, answered a few questions, accepted, money in account. Fair for everyone with no absurd interest rates. Thank you Reviewed on: 19th December 2016
Darren 's avatar
Darren

Stress free online loan transaction.

5
Quick and simple online transaction. I was not met with an endless tirade of questions to justify my eligibility. Would definitely recommend and use again. Reviewed on: 19th December 2016
Karen Johnson's avatar
Karen Johnson

Simple, helpful, effective and efficient

5
Needed that little extra cash for a purchase and found Zopa so simple to communicate with and gave me an answer almost immedietly. No beating around the bush! Reviewed on: 19th December 2016
Frankie James's avatar
Frankie James

very helpful.quick response to my reqested amount

5
Rapiad at putting funds in my account.great rates would defiantly recommend to friends and family Reviewed on: 19th December 2016
Amanda Devereux's avatar
Amanda Devereux

Quick, easy and fair

5
I needed a cheap loan in a hurry when I changed employer. Zopa offered the best deal and I liked the idea of peer to peer lending rather than a bank loan. I have already recommended Zopa to friends and family. Thank you Zopa. Reviewed on: 19th December 2016
Sarah Berry's avatar
Sarah Berry

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