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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65249 reviews)

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4.94

Based on 65,249 reviews, last reviewed 16th Oct 2025

50% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Good happy with the seevice Good I am happy with service I would recommended Reviewed on: 16th October 2025

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65249)

You get what you asked for, at a fair cost!

Asked for a loan, was told exactly how much it would cost and it was a fair outcome Reviewed on: 19th December 2016

A bank run by the people for the benefit of the people!

The process is speedy, rates extremely competitive and it's wonderful that real people are helping real people. Reviewed on: 19th December 2016

Quick and easy.

I went to apply for a loan, it was easy to find out what my monthly repayments would be based on how much I would paying, the application was simple and I received the outcome of my application quickly and within the time scale they stated I would. Reviewed on: 19th December 2016

Second loan first class service always helpful on the phone.

Can't fault the way your loan is handled Reviewed on: 19th December 2016

Easy and straightforward personal loan

Very simple and straightforward process for a loan with a very competitive rate. Zopa are to be commended for a new approach to lending! Reviewed on: 19th December 2016

Straightforward loans

Everything about the loan from Zopa has been straightforward and simple so far. The initial request was dealt with respectfully and it is clear, when logging into the account, what is left to pay and when. While I wish I didn't need a loan, the service has been very useful and I'd recommend it. Reviewed on: 19th December 2016

Simple, easy, straight talking, no jargon with a sprinkling of flexibility around repayments, what more could you ask for from a loan company.

Everybody else wanted fees for early repayment, high ARPs, or other annoying issues. With zopa, you get none of the above. Reviewed on: 19th December 2016

Best lender ever! So simple and stress free. Would highly recommend without a doubt

I had been refused by my own bank whom I had been with for years. Zopa is friendly and easy to use and can even keep track of your account with a few clicks. Will continue to use Zopa in the future and zopa will be the first option I recommend to anyone Reviewed on: 19th December 2016

Easy and quick loan

Easy to apply and best interest rate as advertised Reviewed on: 19th December 2016

Fantastic rate, fantastic service and have recommended to so many!!!

took out a loan for a new car in 2013 due the rate being the best on the market and am now nearing the end, very quick decision and fantastic service all done online. Reviewed on: 19th December 2016

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