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Zopa: Personal loan reviews

4.94
Based on 65,249 reviews, last reviewed 16th Oct 2025
50% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

Good happy with the seevice Good I am happy with service I would recommended Reviewed on: 16th October 2025
Makatleho P's avatar
Makatleho P

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025
Laura J's avatar
Laura J

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65249)

How all loan companys should be.

5
A credit to the industry. Pun intended. Reviewed on: 19th December 2016

Easy personal loan with ZOPA

5
So easy to access the ZOPA website,get a quote,apply for your loan and get a quick decision all in a few moments. Great interest rates,great customer service. I would use ZOPA again if needed. Reviewed on: 19th December 2016

Great, flexible loan

5
Zopa's process was incredibly straightforward and intuitive, and the decision very fast. Couldn't fault the application and decision process. Reviewed on: 19th December 2016

Easy to deal with

5
Recommended to me as fast simple on line process Reviewed on: 19th December 2016

Sensible prompt service

5
Loan agreed. Generous rates. Reasonable web experience Reviewed on: 19th December 2016

Oh so simple!!

5
Really easy to obtain the exact amount I needed at the best rate I could find. Thanks Zopa. Reviewed on: 19th December 2016

Zopa Loan Experience

5
Taking out a loan with Zopa was a pain-free experience - customer service has always been superb. Initially this enabled everything to be set up very quickly and easily. Reviewed on: 19th December 2016

EXCELLENT

5
MY HUSBAND AND I WERE VERY PLEASED ALL ROUND WITH THE SERVICE PROVIDED . Very helpful and courtious at all times which would make us use them again if we need to and we would certainly recommend them to friends and family. To sum it up Don't hesitate to use zopa if you need to. The best we have used. Henry and Valerie belfast. Reviewed on: 19th December 2016

Why Wouldn't You?

5
By far the easiest loan application, with a fast deposit into my Bank Account. Very competitive rates and the added advantage of no penalties for over paying or early repayment. Reviewed on: 19th December 2016

Just Great

5
Great service, easy application and great communication Reviewed on: 19th December 2016

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