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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65249 reviews)

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4.94

Based on 65,249 reviews, last reviewed 16th Oct 2025

50% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Good happy with the seevice Good I am happy with service I would recommended Reviewed on: 16th October 2025

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65249)

Fast, efficient, easy to use

Zopa had the best short term loan rates and provided a simple and easy to use website to arrange the funds. Funds were received quickly into my bank account. Reviewed on: 19th December 2016

Quick, simple and fast!

Was a quick and simple process, the money came through quickly and i was able to organise realistic repayment options Reviewed on: 19th December 2016

Great service

Good interest rates, quick approval and great customer service Reviewed on: 19th December 2016

Excellent company, fast and hassle free.

Couldn't of been easier. Applied, decision straight away and money deposited when promised. Couldn't of been easier. Reviewed on: 19th December 2016

Hassle free lending

No call centers, no forms to fill in, no running around to the bank at 4pm on a wet Tuesday. Plus the cheapest rate I could find anywhere else. Why go anywhere else? Reviewed on: 19th December 2016

Use Zopa for your loan!

Easy process, quick decision. I'm able to manage my account online and make overpayments. So user friendly Reviewed on: 19th December 2016

The best loan!

Zopa were fast, easy to communicate with and helpful with any queries. They were friendly and warm and id definitely use them again. Not to mention extremely reasonable rates. Very impressed Reviewed on: 19th December 2016

Life Moving Forward with Zopa

Zopa recognised that although I had financial difficulties several years ago I was no longer a risk. High Street banks would not help me whilst other options involved sky high interest rates. Thanks to Zopa I am able to move forward with my life. Reviewed on: 19th December 2016

Gave me a chance when others wouldn't

Excellent customer service and fantastic attitude towards customers Reviewed on: 19th December 2016

Extremely easy process to apply and take out a loan when needed. I would definitely return to Zopa in the future if required!!

From start to finish Zopa were easy to use, quick, efficient and helpful with any customer service issues. No faffing, no hassle and feel valued as a customer. Reviewed on: 19th December 2016

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