Smart Money People Logo
Go to business site
Share this page
Link copied

Zopa: Personal loan reviews

View other Zopa products
4.94
Based on 65,249 reviews, last reviewed 16th Oct 2025
50% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Good happy with the seevice Good I am happy with service I would recommended Reviewed on: 16th October 2025
Makatleho P's avatar
Makatleho P

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025
Laura J's avatar
Laura J
Read all reviews Write a review

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Review Zopa: Personal loan now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Zopa Personal loan reviews (65249)

Convenient and flexible

4
Paid off early with no penalty. Very pleased with the service. Reviewed on: 19th December 2016
Paul A J Hamilton's avatar
Paul A J Hamilton

Excellent service

5
Research on the internet gave Zopa the best reviews for interest rates and customer service. I found the site easy to navigate and the loan was approved quickly. I would have no hesitation using Zopa in the future. Reviewed on: 19th December 2016
Sue Mason's avatar
Sue Mason

Quick, reliable, easy to manage experience

5
The whole journey from start to finish has been great. I got my loan quickly and easily. I am also able to manage my account online. Not one problem with the service I have received. I'd definitely recommend them! Reviewed on: 19th December 2016
David Beattie's avatar
David Beattie

Perfect for loans!

5
The process of taking out a loan is really easy, only took 24hrs for me to be accepted. Also love the fact you can pay back early with no fees Reviewed on: 19th December 2016
Rachel Gracie's avatar
Rachel Gracie

Professional, easy and reliable

5
Very easy and an excellent service that has impressed me from the very start. Very glad to have chosen to take out a loan through Zopa. Reviewed on: 19th December 2016
Ffion Davies's avatar
Ffion Davies

Quick, easy and excellent rate!

5
From start to finish, the whole process was hassle free and easy to apply. Clear and concise information on the price you pay back and terms. Reviewed on: 19th December 2016
Kim Hollis's avatar
Kim Hollis

Applying for a loan

5
From the moment I spoke to someone from the team, I knew the care and after care was going to be first class. I would highly recommend Zopa to friends and family. Keep up the good work!!!! Reviewed on: 19th December 2016
Lea's avatar
Lea

Excellent service

5
On my 4th loan with Zopa; brilliant service and quick decisions every time - no hesitation in making a recommendation! Reviewed on: 19th December 2016
Paul Hill's avatar
Paul Hill

Very efficient and personable. Hassle free servuce

5
A very personals and efficient service and nice people. Reviewed on: 19th December 2016
Simon Todd's avatar
Simon Todd

Quick and easy, hassle free service!

5
I took out a loan in August. The online application was simple and secure. Everything was done online and I received the funds within 3 working days. I never get spam or nuisance emails from Zopa. Excellent. Reviewed on: 19th December 2016
Emma Thrupp's avatar
Emma Thrupp

Do you have a different Zopa product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Zopa?

  • Current account

    from Zopa 5.00 from 2 reviews
    Zopa

  • Cash ISA

    from Zopa 4.95 from 1262 reviews
    Zopa

  • Smart Saver

    from Zopa 4.94 from 7180 reviews
    Zopa
    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill