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Zopa: Personal loan reviews

4.94
Based on 65,249 reviews, last reviewed 16th Oct 2025
50% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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Latest highest rating:

5

Good happy with the seevice Good I am happy with service I would recommended Reviewed on: 16th October 2025
Makatleho P's avatar
Makatleho P

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025
Laura J's avatar
Laura J

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65249)

Fantastic

4
I was looking for a loan for my kitchen I applied and I was accepted within minutes I was surprised how quickly the loan went through and how easy it is to check my account. Brilliant! Reviewed on: 19th December 2016

Excellent account management.

5
Very good experience. They have very good online account management. Reviewed on: 19th December 2016

Quick and efficient customer service

5
I have a loan woth Zopa. And i like when i call to male an extra payment I'm served really quickly and advisors are nice and polite. I do value excellent customer service and next time when i need a loan i will come back again. Tatjana Reviewed on: 19th December 2016

Fast and easy

5
Easy , fast loan . Simple for the customer. Reviewed on: 19th December 2016

Quick & simple

5
I first heard of Zopa through Experian. The whole experience has been fuss free & very straightforward. My application was dealt with quickly & efficiently, I would definitely recommend Zopa Reviewed on: 19th December 2016

First class!

5
Applied online, easy to navigate and simple form. Quick decision. Money transferred quickly to my account. Seemed almost too easy! No hassle whatsoever. Will use again. Reviewed on: 19th December 2016

Amazing

5
Quick service. Perfect communication. Excellent rates. Could not be happier. Reviewed on: 19th December 2016

So simple and very quick, no nonsense loans

5
Easy to use and understand, a few clicks and you know if you can and how much it will cost with the benefit of knowing you can repay with no penalty. Reviewed on: 19th December 2016

quick and cheap rate

5
I got a loan for buying a car , it was quick and easy steps to complete the whole process . The interest rate is much less than the major banks. Im really happy with it Reviewed on: 19th December 2016

Efficient and easy

5
I got a quick response when applying for a loan with Zopa. Once accepted the money went through just as quick. The experience as a whole was easy and efficient Reviewed on: 19th December 2016

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