Smart Money People Logo

Zopa: Personal loan reviews

4.94
Based on 65,248 reviews, last reviewed 25th Jul 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025
Jegathasan G's avatar
Jegathasan G

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Review Zopa: Personal loan now

Help others make smarter decisions by sharing your own experience. Write a review

Zopa Personal loan reviews (65248)

Quick and easy loan

5
The loan i recieved was quick and in my bank the same day. Really good experience Reviewed on: 19th December 2016

Fast response no nonsense loan

5
From application to money in the bank zopa was fantastic. Would recommend to anyone wanting a low interest easy application loan with simple and transparent payment figures Reviewed on: 19th December 2016

Fast, efficient and low rates.

5
Easy to apply, excellent website, money transferred quickly. Reviewed on: 19th December 2016

Fantastic service

5
I have used Zopa twice for personal loans. On both occasions, the process was easy and quick. I felt I was getting a good deal from them and the simplicity of the process was very appealing. I like the concept of peer to peer lending and the fact that you can see who your lenders are and how much they have lent you. Paying back the loan is also easy and the fact that you can pay back the whole loan or lump sums without penalties is excellent, along with the fact that it leaves no credit footprint. I would be very unlikely to borrow from anyone else in the future. Reviewed on: 19th December 2016

Quick and efficient

4
I've got higher APR than other bank offered but decided to go with Zoopa as it was very quick and didn't need to sign anything. Definitely will be taken out another loan if needed, hopefully they'll be able to offer lover price in the future. Reviewed on: 19th December 2016

Excellent, easy and efficient

5
Applied online, very straightforward, got the answer pretty much immediately and in no time the money was in my account. Faultless Reviewed on: 19th December 2016

Super quick and easy at best rates around.

5
Super quick and easy at best rates around. Reviewed on: 19th December 2016

Excellent company

5
Best company based on interest, very simple application and funds are with you within 24hrs. Staff are lovely and very helpful when I called up wanting to change my payment date. Would highly recommended!! Reviewed on: 19th December 2016

Fabulous fast service

5
The Zopa website is easy to use and you get a decision very quickly. Topping up the loan was simple too! Definitely would recommend. Reviewed on: 19th December 2016

Fast, easy and friendly

5
I needed a small loan to by a car. The rates offered by Zopa were competitive and the whole online process was very simple and painless. It was what an online service should be, easy, efficient and customer friendly. Thanks Reviewed on: 19th December 2016

Do you have a different Zopa product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Zopa?

  • Cash ISA

    from Zopa 4.94 from 1262 reviews
    Zopa
  • Smart Saver

    from Zopa 4.94 from 7180 reviews
    Zopa
  • Fixed term savings account

    from Zopa 4.93 from 1784 reviews
    Zopa
    View all products