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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65247 reviews)

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4.94

Based on 65,247 reviews, last reviewed 13th Jun 2025

44% decrease in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Honest company, rare! The loan details are clear and precise the interest rate was excellent. Changing payment dates has been simple without any forfeit. Just appear to be ... Read more Reviewed on: 13th June 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

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Zopa Personal loan reviews (65247)

So easy to use

I found Zopa following a recommendation from a friend and by borrowing some money at their super low rate I was able to negotiate a better deal overall on a new bike than if I'd taken the shops 0% deal... The website application was simple and the funds were in place in super quick time, can't ask for more really! Reviewed on: 19th December 2016

Easy and affordable

Quick and with a smaller APR than my bank. Very helpful and reliable. Reviewed on: 19th December 2016

There when you need them

Easy experience, feels like a much nicer way of borrowing money than going to a bank. They make you feel like they care and you don't feel like you're being ripped off. I've borrowed money twice from Zopa and would do so again in the future. Reviewed on: 19th December 2016

Easy, straight forward, no hidden fees and great APR

Great interest rates, and very simple and straight forward. Would use again Reviewed on: 19th December 2016

Fast

No hassle loan approved very quickly. Reviewed on: 19th December 2016

excellent rates

Had a few Zopa loans. Quick and easy, excellent interest rates. Customer service good. Would use again and recommend. Reviewed on: 19th December 2016

Excellent

Very good experience and excellent customer service. It was easy to work way through site Reviewed on: 19th December 2016

Quick, and simple application. Lowest interest rate available, and fast transfer to my account.

Used a comparison site and Zopa were the cheapest. Easy application process online, super fast transfer to my bank. Borrowed £3000 over 36 months and only have to pay back £3244, £80 or so of which was taxes. So they're only profitting around £160ish. Which i found hard to believe. When I drew the money out of the bank for a new car the cashier asked if it was a loan and why I didn't enquire at HSBC, I just laughed and said 'I'm not as daft as you look'. Silly woman, they would've charged me around £7-800 interest, possibly more. I paid an £1100 repayment to my Zopa loan over the phone with no early repayment charges. The lady was nice and friendly and sorted me out in minutes. Overall, WINNER WINNER CHICKEN DINNER. If I decide to take another loan at some point Zopa will definitely be my choice, without doubt. Reviewed on: 19th December 2016

Home Loan

very fast service, no fuss, and competitive rates Reviewed on: 19th December 2016

Nice quick and simple loan

Zopa were really quick in making a decision on my loan and kept me informed the whole way through. Really professional and simple service. Reviewed on: 19th December 2016

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