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Zopa: Personal loan reviews

4.94
Based on 65,248 reviews, last reviewed 25th Jul 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025
Jegathasan G's avatar
Jegathasan G

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65248)

So quick and easy

5
I came across zopa whilst searching for a loan via credit expert I applied and I was amazed how fast it was accepted and deposited into my bank I will certainly use zopa again without hesitation Reviewed on: 19th December 2016

Great interest rates, very simple process and fast payment.

5
Great interest rates, very simple process and fast payment. No issues at all so would highly recommend. Reviewed on: 19th December 2016

The Best

5
This is the best bank in the uk. I recommend to everyone. it is worth to take out a loan. Reviewed on: 19th December 2016

Fantastic finance

5
The loan application was easy to understand and simple to complete. Everything is is simple language without any financial jargon. It's so easy to find out how much I owe and to pay extra. Feels like being part of a community. Reviewed on: 19th December 2016

Just brilliant

5
I found zopa loans brilliant to deal with and an absolutely effortless process. First class service Reviewed on: 19th December 2016

First loan

5
Really good for people who want to get thee first loan Reviewed on: 19th December 2016

Zopa is wonderful

5
Applied for a Zopa loan for a car. Was hesitant because I am quite young, but they accepted me and were very helpful with the whole process. Would highly recommend! Reviewed on: 19th December 2016

Perfect deal

5
I was shocked and happy to see how clear cut and transparent Zopa were with the money you were borrowing. Great interest rate, clearly displayed fees and such a fast response on application. I had never heard of Zopa before taking the loan out and I can tell you now, if I need one in the future Zopa is the only place I'll go! Reviewed on: 19th December 2016

v quick and easy process! received money within a couple of days

5
v quick and helpful customer service when there was an IT issue with my application. the start to finish application was easy and quick to use, very pleased with the service. interest rates are very competitive and I like the ability to repay early without any penalties Reviewed on: 19th December 2016

All round great service

5
The loan was easy to apply for, giving plenty of options on repayment at a good interest rate. Website is great for keeping track of repayments, displaying clearly overall loan details. Customer service was quick and friendly when changing my loan also Reviewed on: 19th December 2016

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