Smart Money People Logo

Zopa: Personal loan reviews

4.94
Based on 65,248 reviews, last reviewed 25th Jul 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025
Jegathasan G's avatar
Jegathasan G

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Review Zopa: Personal loan now

Help others make smarter decisions by sharing your own experience. Write a review

Zopa Personal loan reviews (65248)

Excellent

5
Brilliant very friendly, quick service definitely recommend! Reviewed on: 19th December 2016

Quick, Simple and Great Value

5
Application process was simple and straight forward. Contact from the bank to explain the progress of the application. Great website showing all the info needed and the ability to pay lumps off as and when. Happy customer. Reviewed on: 19th December 2016

Sound as a pound

5
Easy process Speedy response Good communication Competitive rates Good cause What more can I say? Reviewed on: 19th December 2016

Happy Customer

5
Easy to use website with easy to understand terms and conditions Reviewed on: 19th December 2016

Brilliant.

5
The whole experience is fantastic; great service in all aspects and of course, excellent rates. Overall, a brilliant loan provider. Reviewed on: 19th December 2016

excellent website

5
The website is brilliant. Straight to the point. Sleak and simple. More website should be like this. Reviewed on: 19th December 2016

Best Loan providers I could've chosen

5
Needed a loan they were fast, efficient and very helpful Reviewed on: 19th December 2016

Easy to use.

5
Very easy to use and set up, easy to check what's happeneing and money automatically taken out every month without any problems. The interest rates are very good as well on loans. The website is easy to navigate as well. Reviewed on: 19th December 2016

1st class, so easy to use

5
All done online in minutes, money was in my account before I knew it, so quick and easy to use I would highly recommend Reviewed on: 19th December 2016

I needed money. They gave me money at the lowest interest rate around.

5
The whole process was easy and clear, we had what we asked for in less then 3 days. Wonderful! Reviewed on: 19th December 2016

Do you have a different Zopa product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Zopa?

  • Cash ISA

    from Zopa 4.94 from 1262 reviews
    Zopa
  • Smart Saver

    from Zopa 4.94 from 7180 reviews
    Zopa
  • Fixed term savings account

    from Zopa 4.93 from 1784 reviews
    Zopa
    View all products