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Zopa: Personal loan reviews

4.94
Based on 65,247 reviews, last reviewed 13th Jun 2025
44% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Honest company, rare! The loan details are clear and precise the interest rate was excellent. Changing payment dates has been simple without any forfeit. Just appear to be ... Read more Reviewed on: 13th June 2025
Bubbleicious's avatar
Bubbleicious

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E

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Zopa Personal loan reviews (65247)

Recommended loan provider

5
Taking out loan was straightforward..easy to see repayments & remaining balance therefore keeping me in control. Reviewed on: 19th December 2016

Excellent Service

5
Fantastic rates and very easy to use. Reviewed on: 19th December 2016

Friendly and helpful

5
I felt like I was dealing with real genuine people instead of a big company. I will turn to Zopa in the future, no question about it. Thanks Zopa Reviewed on: 19th December 2016

Good rates and easy to manage

5
The whole process, from initial application to checking how payback I going, has been effortless. I would happily recommend them to anyone. Reviewed on: 19th December 2016

Incredible lenders, quick and easy, a joy to have dealings with!!!

5
Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Reviewed on: 19th December 2016

Fabulous platform

5
It was the easiest application I've ever filled out. The money arrived very quickly and the website gives me up to the minute details on my loan. I was so impressed I've become and investor into their loan products and the service is superb. Reviewed on: 19th December 2016

Fantastic service, unbelievable interest rates

5
Great service, transaction was seamless. Interest rates prove the company thinks about their customers. I'd certainly recommend and Infact already have to people. Well done ZOPA Reviewed on: 19th December 2016

Accepted when others wouldn't, without unrealistic interest

5
Having been refused a loan by my bank due to my current financial situation, Zopa came to the rescue with a loan that suited my needs, had a sensible interest rate and i received the funds within a few days. This allowed my to vlear a number of debts and have monthly payments lower than previous. The application procedure was also very straight forward but also allowed me to explain my circumstances and forward all relevent information easily and quickly. A 5 star service provided that i would and have recommended to friends and family. Reviewed on: 19th December 2016

Easy peasy

5
Nice and easy, borrowed money for overdraft repayment, it was in the bank the same day, simples! Had bad credit at the time because I've never had credit. So did me well. Reviewed on: 19th December 2016

Excellent

5
Brilliant very friendly, quick service definitely recommend! Reviewed on: 19th December 2016

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