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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65248 reviews)

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4.94

Based on 65,248 reviews, last reviewed 25th Jul 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65248)

Borrowing for new central heating

My central heating system was very old and broke down so borrowed from Zopa which was simple . Brilliant service with no fuss. Reviewed on: 19th December 2016

Recommended loan provider

Taking out loan was straightforward..easy to see repayments & remaining balance therefore keeping me in control. Reviewed on: 19th December 2016

Excellent Service

Fantastic rates and very easy to use. Reviewed on: 19th December 2016

Friendly and helpful

I felt like I was dealing with real genuine people instead of a big company. I will turn to Zopa in the future, no question about it. Thanks Zopa Reviewed on: 19th December 2016

Good rates and easy to manage

The whole process, from initial application to checking how payback I going, has been effortless. I would happily recommend them to anyone. Reviewed on: 19th December 2016

Incredible lenders, quick and easy, a joy to have dealings with!!!

Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Reviewed on: 19th December 2016

Fabulous platform

It was the easiest application I've ever filled out. The money arrived very quickly and the website gives me up to the minute details on my loan. I was so impressed I've become and investor into their loan products and the service is superb. Reviewed on: 19th December 2016

Fantastic service, unbelievable interest rates

Great service, transaction was seamless. Interest rates prove the company thinks about their customers. I'd certainly recommend and Infact already have to people. Well done ZOPA Reviewed on: 19th December 2016

Accepted when others wouldn't, without unrealistic interest

Having been refused a loan by my bank due to my current financial situation, Zopa came to the rescue with a loan that suited my needs, had a sensible interest rate and i received the funds within a few days. This allowed my to vlear a number of debts and have monthly payments lower than previous. The application procedure was also very straight forward but also allowed me to explain my circumstances and forward all relevent information easily and quickly. A 5 star service provided that i would and have recommended to friends and family. Reviewed on: 19th December 2016

Easy peasy

Nice and easy, borrowed money for overdraft repayment, it was in the bank the same day, simples! Had bad credit at the time because I've never had credit. So did me well. Reviewed on: 19th December 2016

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