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Zopa: Personal loan reviews

4.94
Based on 66,747 reviews, last reviewed 16th Jan 2026
49167% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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Latest highest rating:

5

Always easy to contact and very helpful and really g... Always easy to contact and very helpful and really good rates on loans with other opportunities available to there customers Reviewed on: 16th January 2026
David Forbes's avatar
David Forbes

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025
Laura J's avatar
Laura J

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Zopa Personal loan reviews (66747)

Review of the Zopa, Personal loan:

Fantastic service

5
After researching rates, Zopa came out as one of the best personal loans on the market. Taking out a personal loan with Zopa was very easy and efficient, a highly recommended service. Reviewed on: 19th December 2016

Great service.

5
Online application, one quick phone call with a change of address, and funds in my account within minutes. Brilliant. Reviewed on: 16th January 2026

Had no trouble very fast and efficent

5
Had no trouble very fast and efficent Reviewed on: 16th January 2026

Very easy online application and super fast decision.

5
Very easy online application and super fast decision. Excellent customer service Reviewed on: 16th January 2026

Easy to contact and quick decision.

5
Easy to contact and quick decision. Reviewed on: 16th January 2026

Zopa was great to do business with

5
Zopa was straightforward/no nonsense once approached . Which is a relief when dealing with financial matters Reviewed on: 16th January 2026

I’ve had loans with Zopa for about 5 years maybe now...

5
I’ve had loans with Zopa for about 5 years maybe now and never had and issue. Reviewed on: 16th January 2026

Had three loans with this company cannot fault them.

5
Had three loans with this company cannot fault them. Reviewed on: 16th January 2026

Friendly efficient staff.

5
Friendly efficient staff. Explained process in terms that are easily understood Reviewed on: 16th January 2026

It is quite straight forward to secure a loan

4
It is quite straight forward to secure a loan Reviewed on: 16th January 2026

Excellent service and kept in the loop as a customer...

5
Excellent service and kept in the loop as a customer Reviewed on: 16th January 2026

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