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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (8039 reviews)

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4.94

Based on 8,039 reviews, last reviewed 10th Mar 2026

81200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

The app is very easy to navigate and understand. The app is very easy to navigate and understand. The interest rate on savings is very competative. Reviewed on: 10th March 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8039)

Review of the Zopa, Smart Saver:

Flexible, high interest, easy to use banking app

Perfect for all your savings goals Reviewed on: 6th April 2023

allows all banks and credit cards to connect

I love that the content.pany seems to be the only ones that allow you to link all you banks and credit cards and show the balances, it seems a bit glitch and needs improving but they are certainly excelli g in this area, infusing now they are allowing transfer between accounts through the app Reviewed on: 17th April 2025

Excellent service

Very easy to use, and good rates of interest, other services offered if wanted too. Reviewed on: 17th April 2025

Great company, great products and excellent service...

Great company, great products and excellent service right from the very beginning Reviewed on: 17th April 2025

Good savings rates.

Good savings rates. Easy to navigate app. Straight forward in regard to adding and withdrawing funds. A good all ound experience. Reviewed on: 17th April 2025

Easy to use, great savings, great service

Easy to use, great savings, great service Reviewed on: 17th April 2025

Everything was quick and easy.

Everything was quick and easy, from setting up my account to making decisions about savings pots etc. Anytime I have had to request assistance, it has always been quick, courteous and informative. Reviewed on: 17th April 2025

Easy to open accounts and to transfer money.

Easy to open accounts and to transfer money. I like the option of being able to open pots so that I can save for various needs ie holiday, Christmas, home improvements etc. interest rates are very competitive. Reviewed on: 17th April 2025

Excellent company for Savings.

The best savings experience I have had in over 40 years. Easy to set up account, different rates of savings pots, so a clever way to save for different things and situations. Customer service is excellent, website has loads of information but if you have more queries always a wonderful person to assist with anything. Great rates for savings too. simply a great company. Reviewed on: 17th April 2025

No problems - but wish I could access via PC...

No problems - but wish I could access via PC... Reviewed on: 17th April 2025

Zopa has an excellent user friendly and fun online i...

Zopa has an excellent user friendly and fun online interface, with a great choice of savings accounts, with great rates of interest, called 'Booster pots.' I love the range of savings to choose, from easy access to longer term fixed savings, from 7, 31 and 95 days notice to withdraw. This is so helpful to have, together with naming each savings 'pot), for example ' Rainy day.' They give a count down on how many days remaining until you can withdraw the money. They offered me a regular saver for 12 months with a bonus interest! The access ISA has a booster interest too. I also find the total interest earned report from the start of your savings, with monthly updates and activity of interest on each savings pot. Reviewed on: 17th April 2025

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