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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

97% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Taking It to the Next Level

Easy set up, useful inter-app connectivity. excellent return Reviewed on: 8th March 2026

Like being being able to name potsable to name pots

Like being able to name pots and being able to save for different things Reviewed on: 8th March 2026

Great value for money

Good interest rate which was quick and easy to set up online. In addition you’re kept upto date with your savings so you can see your balance grow. Reviewed on: 8th March 2026

Never had to contact customer services as app works...

Never had to contact customer services as app works very well. Competitive interest rates is what attracted me to Zopa. Very happy overall. Reviewed on: 8th March 2026

Maggiemoo

They are a good savers and smart Reviewed on: 8th March 2026

Easy and clear set up and communications.

Easy and clear set up and communications. Like the way it's organised and can easily see what money you have. Efficient moving of money between accounts. Online chat service prompt and efficient. Only reason I didn't rate it higher is due to the interest rate changing and I found a bank paying higher. Reviewed on: 8th March 2026

Saving and borrowing

Zopa is great for saving and borrowing money, the app is simple to use and talks you through step by step, Reviewed on: 7th March 2026

Zopa, rated great for great rates

Savings rates are great, the app is easy to use. No direct dealings with customer service yet but expect great service on account of the experience so far Reviewed on: 7th March 2026

Happy with savings rates, easy access to funds

Happy with savings rates, easy access to funds Reviewed on: 7th March 2026

Smart Saver

So easy to use, it’s useful to be able to create different savings pots to personalise your savings goals and have been able to get additional interest by funding the biscuit current account. This really makes a difference, the interest forecast is useful too. Reviewed on: 7th March 2026

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