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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Easy access and great saving rates, the best in comp...

Easy access and great saving rates, the best in comparison to other banks. I would recommend to friends and family, I have been using fir a while. Reviewed on: 8th March 2026

Easy to open, very good interest rate.

Easy to open, very good interest rate. App is easy to use. I have already recommended it to friends. Reviewed on: 8th March 2026

Excellent place for easy access savings with good ra...

Excellent place for easy access savings with good rates of interest. Been with them for several years now Reviewed on: 8th March 2026

Taking It to the Next Level

Easy set up, useful inter-app connectivity. excellent return Reviewed on: 8th March 2026

Like being being able to name potsable to name pots

Like being able to name pots and being able to save for different things Reviewed on: 8th March 2026

Great value for money

Good interest rate which was quick and easy to set up online. In addition you’re kept upto date with your savings so you can see your balance grow. Reviewed on: 8th March 2026

Never had to contact customer services as app works...

Never had to contact customer services as app works very well. Competitive interest rates is what attracted me to Zopa. Very happy overall. Reviewed on: 8th March 2026

Maggiemoo

They are a good savers and smart Reviewed on: 8th March 2026

Easy and clear set up and communications.

Easy and clear set up and communications. Like the way it's organised and can easily see what money you have. Efficient moving of money between accounts. Online chat service prompt and efficient. Only reason I didn't rate it higher is due to the interest rate changing and I found a bank paying higher. Reviewed on: 8th March 2026

Saving and borrowing

Zopa is great for saving and borrowing money, the app is simple to use and talks you through step by step, Reviewed on: 7th March 2026

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