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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Zopa, rated great for great rates

Savings rates are great, the app is easy to use. No direct dealings with customer service yet but expect great service on account of the experience so far Reviewed on: 7th March 2026

Happy with savings rates, easy access to funds

Happy with savings rates, easy access to funds Reviewed on: 7th March 2026

Smart Saver

So easy to use, it’s useful to be able to create different savings pots to personalise your savings goals and have been able to get additional interest by funding the biscuit current account. This really makes a difference, the interest forecast is useful too. Reviewed on: 7th March 2026

Excellent so far very happy easy to navigate

Excellent so far very happy easy to navigate Reviewed on: 7th March 2026

Great rates and quick service, easy to navigate

Great rates and quick service, easy to navigate Reviewed on: 7th March 2026

Recommended by family member, so quick and easy to s...

Recommended by family member, so quick and easy to set up on the app and received a £10 welcome reward instantly. The interest rates for savings and current account are better than my main bank so I’ve started making a switch over- it’s much more rewarding and the app is simple to navigate between accounts. Reviewed on: 7th March 2026

Good interest rates

Good interest rates. Hopefully they will keep bonus rates for existing customers once they end on a different saving account Reviewed on: 7th March 2026

Great interest rates and easy to set up and manage

My partner and I both have Zopa accounts. We switched because of the great interest rates, which are better than we could find elsewhere. It was really easy to set up a main account and additional savings accounts, and it’s easy to manage those accounts and move money using the app. We’re both neurodivergent and found this much easier than other banking apps. I’ve recommended Zopa to my family members. Reviewed on: 7th March 2026

The app at first was a little confusing, but like al...

The app at first was a little confusing, but like all others, with use it gets easier. I had always been loyal to one bank, but with interest rates getting lower and lower, I realised I needed to look around. My son suggested Zopa and I can't be happier, great interest rates, easy to allocate funds and brilliant for savings. Reviewed on: 7th March 2026

Quick, efficient app and service.

Quick, efficient app and service. I opened an account with another provider at the same time and Zopa beats them in every area so far. This encourages me to use Zopa more and interact with the other provider less. Reviewed on: 7th March 2026

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