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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

97% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Easy to use, convenient, and great customer service

Easy to use, convenient, and great customer service Reviewed on: 7th March 2026

Instant transactions when I request them so I make t...

Instant transactions when I request them so I make the most of the interest rate. Reviewed on: 7th March 2026

ZOPA's linked accounts feature is so useful.

I find ZOPA's linked accounts feature extremely helpful although I did not open my account with ZOPA for this reason. (I opened it for the high interest regular saver account.) With the linked accounts feature I can quickly get an overview of the status of most of my bank and savings accounts simply by an easy log-in to ZOPA. It's great for regularly checking where I am with my accounts without having to log-in to different bank accounts. Reviewed on: 7th March 2026

I couldn't rate customer service as I haven't needed...

I couldn't rate customer service as I haven't needed to use the service - which is probably a good thing as proof everything is great with Zopa. Reviewed on: 7th March 2026

Excellent service when advice needed.

Excellent service when advice needed. Great rates of interest. Easy to move money, easy to open an account. Current account earns interest unlike most. Reviewed on: 7th March 2026

Good benefits.

Good benefits. Good interest rate. Reviewed on: 7th March 2026

Very easy to open account.

Very easy to open account. Lots of options of products Reviewed on: 7th March 2026

Love the ease of the app

Love the ease of the app and setting up all my individual saving pots Reviewed on: 7th March 2026

Good Product, Excellent Rates and simple to use.

Good Product, Excellent Rates and simple to use. Reviewed on: 7th March 2026

So easy to use.

So easy to use and you know where you stand in an instant. I would prefer it to be a bit more difficult to access the account; I feel a clever trouble maker could break in without too much difficulty. Reviewed on: 7th March 2026

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