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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7180 reviews)

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4.94

Based on 7,180 reviews, last reviewed 17th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great bank and really good customer service and comp... Great bank and really good customer service and competitive rates Reviewed on: 7th September 2025

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (7180)

Easy to open, transfer and save

Zopa Smart Saver was very easy to open (complete in minutes and verified shortly after). Opening pots with different options to save is a great feature. Bank transfers from my other account are seamless and really easy to use. Would definitely recommend! Reviewed on: 4th April 2023

Very easy to use

Really easy to use, so you can’t make a mistake. Having different pots really suits my savings goals and its very clear how and when you can boost and give notice on them. I havent used another savings app to compare but would recommend this one! Reviewed on: 4th April 2023

The best!

Easy and intuitive to set up and operate, with a great choice of access levels, and top interest rates - what more could you want? Reviewed on: 4th April 2023

Such a brilliant start to my saving journey

As a young person about to embark on university, ZOPA is a fantastic tool to easily manage and arrange my savings in a way that enables me to squeeze every last drop out of my savings. It is such a brilliant start to my saving journey and I don't doubt that I'll use it throughout university and then into when I get my first salary and look at buying my first home. Its such a brilliant tool that I feel is so much more people need to know about! Reviewed on: 4th April 2023

Highly recommended

Easy to use app, good interest rates, good communication Reviewed on: 4th April 2023

Good in many ways

Thanks to zopa very good and reliable service Reviewed on: 4th April 2023

Savings

Really easy to use with options to get more interest by tying in for a range of times. Reviewed on: 4th April 2023

Ease of use

I find the savings section so easy to use. Makes saving money enjoyable. Great interest rates also. Reviewed on: 4th April 2023

Excellent rates and flexible, user-friendly app.

The modern way to save. Easy transfer from my linked bank account and the option to have several savings pots at different interest rates for different notice periods. All managed on a simple phone app. Reviewed on: 4th April 2023

LEADING THE PACK

Such an easy on going experience ,from depositing funds to making withdrawals, quick ,easy and secure Consistently paying high rates of interest, the competition if left in catch up mode Reviewed on: 4th April 2023

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