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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

32% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Extremely easy to set up and manage, and excellent c...

Extremely easy to set up and manage, and excellent choices for interest rates. Reviewed on: 8th January 2024

Excellent communication and professionalism.

Excellent communication and professionalism. Reviewed on: 8th January 2024

Efficient service and quality product

Efficient service and quality product Reviewed on: 8th January 2024

Easy to use app!

Easy to use app! Easy to manage… happy so far Reviewed on: 8th January 2024

Zopa's saving account is fabulous!

Zopa's saving account is flexible to move money around and offers excellent interest rates paid monthly. I love being able to use my mobile phone to access my account and the app is so easy to use. I am going to open an ISA with them to enjoy tax free savings as soon as my money is available from a locked account. Reviewed on: 8th January 2024

Great saving account.

Great saving account. The right amount of emails received Reviewed on: 8th January 2024

Easy and straightforward

Easy to open account, easy to see money at a glance, and move money between accounts. Reviewed on: 8th January 2024

The best

Great interest rates and easy to manage Reviewed on: 8th January 2024

Good all round

The interest rates are really good, the app is easy to use and I really like the choice of "boost" periods you can choose from to raise interest rates. It was also easy to change my name when needed. Reviewed on: 8th January 2024

Perfect account

Great interest rate and so quick and easy to transfer money , just as a savings account should be Reviewed on: 8th January 2024

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