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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

32% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Opening an account easy peezy

Opened account on advice from Martin Lewis. Set quick and easy able to link to my other bank accounts. Great interest rates and easy setup for an iSA to use up my annual allowance Reviewed on: 8th January 2024

Not much to say really, they do what they set out to...

Not much to say really, they do what they set out to do with no fuss or bother. They also offer some of the best rates around, without having to go searching for the 'best' deals. Reviewed on: 8th January 2024

User friendly savings solution

Easy to use app. Simple to set up accounts and create saving pots. Clear visibility of account information and easy to move money when required. Great communication from Zopa with any changes (e.g. changes to interest rates). Direct link to mainstream current accounts for withdrawals or additional savings. Reviewed on: 8th January 2024

Great interest rates.

Great bank rates. Highest at the time. Reviewed on: 8th January 2024

Very quick and efficient.

Great service,so easy to use,very quick and efficient. Reviewed on: 8th January 2024

Excellent service

Excellent service and useful app Reviewed on: 8th January 2024

Really easy to use and quick to log in and make tran...

Really easy to use and quick to log in and make transactions Reviewed on: 8th January 2024

Easy, transparent, and clear .

Easy, transparent, and clear ... staff are helpful and website is so easy to use and keeps you up to date. Excellent rates. Reviewed on: 8th January 2024

Excellent saving rates of interest & a easy to use m...

Excellent saving rates of interest & a easy to use mobile app. Reviewed on: 8th January 2024

It was very easy to set up my account and whenever I...

It was very easy to set up my account and whenever I have any spare money I can just login and boost my savings. Without the ease of set up I most probably wouldn’t have a savings account and I’d squander my money. Top marks Reviewed on: 8th January 2024

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