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Zopa: Smart Saver reviews

4.82
Based on 8,146 reviews, last reviewed 7th May 2026
32% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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0%
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Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026
I E's avatar
I E

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Zopa savings account

5
Zopa offer one of the best interest rates and make it so easy to apply and administer. Reviewed on: 8th January 2024

Nice saving rates

5
Nice saving rates , good choice ......... Reviewed on: 8th January 2024

Great app

4
Really enjoy the app and usability Reviewed on: 8th January 2024

Easy to use and very flexible, useful all the diffe...

5
Easy to use and very flexible, useful all the different pots Reviewed on: 8th January 2024

Really happy with Zopa.

5
Really happy with Zopa. I’ve never had to use customer services because I’ve never had any issues with the app, it’s really well thought out and user friendly. Reviewed on: 8th January 2024

Very easy to use and transfer money in and out.

5
Very easy to use and transfer money in and out. Good interest rate Reviewed on: 8th January 2024

Best savings account.

5
Best savings account. Easy to use and some of the best rates on the market, especially for Boost pots. Reviewed on: 8th January 2024

Great company and website is east to use

5
They have very helpful and their website is easy to use Reviewed on: 8th January 2024

I’ve been with Zopa for over a year and I haven’t ha...

5
I’ve been with Zopa for over a year and I haven’t had any issues. The app is easy to use and everything is presented clearly. The interest rates are always competitive and they automatically increase the amount without any stress. Reviewed on: 8th January 2024

Excellent Service all round.

5
Excellent Service, easy to Deposit extra funds at anytime knowing that you will be getting a great service and a excellent interest rate. Never having to worry about your funds knowing they are protected and managed well. Peace of mind as well as earning interest on top. Reviewed on: 8th January 2024

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