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Zopa: Smart Saver reviews

4.93
Based on 8,052 reviews, last reviewed 3rd Apr 2026
82100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Great variety of products, easy to move things aroun... Great variety of products, easy to move things around in the app. The choice of products and services is great in one place. Reviewed on: 3rd April 2026
Susan A's avatar
Susan A

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8052)

Great interest rates and simplicity

5
Easy to open and use by even the most digitally inept Reviewed on: 3rd April 2023

Great interest rate

5
The account was so easy to set up, the app is slick and the rate was really competitive Reviewed on: 3rd April 2023

Great savings

5
Great rates, easy app to use, first rate Reviewed on: 3rd April 2023

Great service

5
Best interest rates, easy to use, what's not to love? Reviewed on: 3rd April 2023

Super Zopa!!

5
An easy to set up online savings account With a trustworthy online company, great communication via emails, constantly kept up to date with any changes in interest rates and other information, option of various bonus pots to move your money too, accessible and understandable app with all the information you need at your fingertips…..very happy first-time online saver ……. Reviewed on: 3rd April 2023

User friendly

5
I really enjoy using Zopa to save - their app is really user friendly and their customer service is excellent Reviewed on: 3rd April 2023

Very happy!

5
Everything’s very easy to use, and very clear on the app. Have recommended to several family members already Reviewed on: 3rd April 2023

Great saving account

5
easy to move money into and out of and really simple to set up. Reviewed on: 3rd April 2023

Fantastic

5
Great account. East to open, easy to put money into. Flexible access pots and savings rates help to spread money between long and short term savings Reviewed on: 3rd April 2023

Excellence

5
Very easy to use, information that I need is displayed and easily readable. Nothing hidden and I know exactly where I stand. Reviewed on: 3rd April 2023

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