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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8149)

Great rates made easy

New to Zopa but my savings account was super easy to setup and access. Not to forget the great interest rates Reviewed on: 3rd April 2023

Competitive, easy to use pots

Rates have always been competitive, the app is easy to use and offers a really simple way to split up your savings in to pots (with traditional accounts I have had to do this manually with a spreadsheet). Highly recommend Reviewed on: 3rd April 2023

Simple Savings

Really easy to set up and transfer saving, love the booster pots and range of access. Good communication when the interest rate changes Reviewed on: 3rd April 2023

Great app

Really easy to use and good rates, good options of saving style Reviewed on: 3rd April 2023

Highly recommend

I am able to save more smartly using Zopa. It helps me create goals and manage my money well which I struggled with before but now I am more optimistic. Reviewed on: 3rd April 2023

Great rates and customer service

Really impressive interest rates available and products. Reviewed on: 3rd April 2023

Simple and easy

I set up this account not being sure as it seemed to be only online. However I have been pleasantly surprised the transactions go through very quickly both paying in and out. Couldn't recommend higher Reviewed on: 3rd April 2023

Super savings

The account is simple to set up, the features are clear and the savings rate is consistently competitive. What more could be wanted?! Reviewed on: 3rd April 2023

Highest rates

Zopa tends to have the highest rates available, although they sometimes can be a bit on the slow side to change it but they often have the highest rates available (or close to it). Overall, I'm happy with Zopa. Reviewed on: 3rd April 2023

Simple and great value

Easy to open, great rates, simple app Reviewed on: 3rd April 2023

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