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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7792 reviews)

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4.94

Based on 7,792 reviews, last reviewed 7th Mar 2026

57900% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Savings rates... I’m really enjoying the interest rates on the account and it’s a decent monthly savings amount. Reviewed on: 7th March 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (7792)

Review of the Zopa, Smart Saver:

Flexible, high interest, easy to use banking app

Perfect for all your savings goals Reviewed on: 6th April 2023

Good rates and excellent customer service

Having been a customer for over a year I have been impressed by good savings rates and excellent customer service. Reviewed on: 24th April 2025

Great and easy to use and good rates

Great and easy to use and good rates Reviewed on: 24th April 2025

Easy to set up, great communication and great rates!

Easy to set up, great communication and great rates! Reviewed on: 24th April 2025

Easy to use with good rates, I would definitely reco...

Easy to use with good rates, I would definitely recommend Reviewed on: 24th April 2025

Barclays reduced my savings...

Opened a smart saver as Barclays reduced my savings rate and now moved all my money over for a better return Reviewed on: 24th April 2025

Good rates easy to use - I’m retired and find...

Good rates easy to use - I’m retired and find it easy Reviewed on: 24th April 2025

Really easy to set up and use.

Really easy to set up and use. Great savings rate and really easy to manage your money. Great app to make things even more straightforward. Reviewed on: 24th April 2025

Zopa are so easy to open the account and very conven...

Zopa are so easy to open the account and very convenient Reviewed on: 24th April 2025

Easy to set up.

Easy to set up and add and withdraw my money. Easy access through app. Any problems and customer service is second to none. Reviewed on: 24th April 2025

I have genuinely never had a better bank, I am astou...

I have genuinely never had a better bank, I am astounded by the level of service provided by zopa. Reviewed on: 24th April 2025

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