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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

97% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Just what I needed

Zopa has helped me understand how to control my finances and given me so many options on how to control my credit rating. The regular notifications help me keep everything in control! Reviewed on: 18th January 2026

Competitive savings rates.

I would like to use Zopa more for all my banking but don't quite understand all the online requirements. I would love to have it explained in person. Reviewed on: 18th January 2026

Everything they do is professional and quick.

Everything they do is professional and quick. Reviewed on: 18th January 2026

Very helpful and friendly.

Very helpful and friendly. Understanding Reviewed on: 18th January 2026

The service is excellent, user-friendly, the team is...

The service is excellent, user-friendly, the team is very friendly and full of information Reviewed on: 18th January 2026

Easy to use app, good savings features

Easy to use app, good savings features Reviewed on: 18th January 2026

Great app, service and interest rates.

Great app, service and interest rates. What else to want? Will start using Zopa more going forward. Reviewed on: 18th January 2026

I had a great service since I became zopa’s customer...

I had a great service since I became zopa’s customers a few years ago, can’t fault it Reviewed on: 18th January 2026

Easy to use, good customer service, generally good v...

Easy to use, good customer service, generally good value Reviewed on: 17th January 2026

Exceptional attention to detail in all aspects of cu...

Exceptional attention to detail in all aspects of customer relations Reviewed on: 17th January 2026

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