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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

97% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Very easy to use app

Very easy to use app and good interest rates Reviewed on: 23rd January 2026

Great overall, very app friendly/focused.

Great overall, very app friendly/focused. Competitive rates too. If they could only sort their customer contact they’d be top of the pile. Reviewed on: 22nd January 2026

Excellent new bank with interest rates better than m...

Excellent new bank with interest rates better than most banks Reviewed on: 22nd January 2026

Great new bank great options available

Great new bank great options available Reviewed on: 22nd January 2026

Zopa savings accounts and "Biscuit" current a...

I have Zopa savings accounts and "Biscuit" current account. Adding sufficient funds to the current account gives boosted interest rates on the savings account. Excellent way to incentivise saving, that has worked well for me over the last year and a bit. Recommended! Reviewed on: 22nd January 2026

Excellent service would recommend to family and frie...

Excellent service would recommend to family and friends Reviewed on: 21st January 2026

I have had a loan and now a savings account and fou...

I have had a loan and now a savings account and found the rates paid/ charged to be great Reviewed on: 20th January 2026

Zopa is a great online banking app.

Zopa is a great online banking app. It offers very competitive rates and is such an easy app to use. Reviewed on: 19th January 2026

Easy to use, understandable and easy to change if yo...

Easy to use, understandable and easy to change if your circumstances change Reviewed on: 19th January 2026

Zopa are very understanding and helpful

Zopa are very understanding and helpful Reviewed on: 18th January 2026

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