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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7180 reviews)

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4.94

Based on 7,180 reviews, last reviewed 17th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great bank and really good customer service and comp... Great bank and really good customer service and competitive rates Reviewed on: 7th September 2025

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (7180)

Great Product

Zopa are currently offering the highest rate of interest on a standard savings account which, at the moment, suits me so I had no hesitation in opening an account Reviewed on: 11th January 2023

First rate

Simple to set up, simple to transfer, excellent rate of interest Reviewed on: 11th January 2023

The best on every level.

I will start by saying that I've had a number of accounts with Zopa over the years - a couple of loans and now some savings accounts (their access account is the best on the market right now, as is their 95-day boost) . During this time, everything they've said they were going to do, they did. No hidden charges or anything like that. Excellent customer service in every department, whether you need a loan or you're investing. They've always dealt with any queries I may have had as quickly as any company I've ever dealt with. I'd absolutely recommend any of their products to anyone, which is the reason I'm giving them 5 stars. Reviewed on: 11th January 2023

Excellent saving rates and great customer service

Having looked on line for a saving account with instant access all round food rates and excellent service if you require your money. Reviewed on: 11th January 2023

Superb online experience

Great app, excellent rates that quickly go up after bank of England adjustments. Great idea of boost pots Reviewed on: 11th January 2023

Easy to use

As the title, the app is great recommended to everyone Reviewed on: 11th January 2023

Just so easy

Really easy to set up, with an excellent return Reviewed on: 11th January 2023

Easy peasy Internet savings

Recommended by a family member, higher interest rates, so easy to set up. Reviewed on: 11th January 2023

Best savings account

Best interest rates and instant move between accounts. Reviewed on: 11th January 2023

Easy to use app

Very easy to understand and use the app. Great to be able to access the account on a phone but still with the security Reviewed on: 11th January 2023

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