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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7494 reviews)

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4.94

Based on 7,494 reviews, last reviewed 26th Feb 2026

30500% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

You can't beat Zopa, great saving accounts You can't beat Zopa, great saving accounts Reviewed on: 26th February 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (7494)

ZOPALICIOUS

Been using zopa for almost 2 years. Great communications, and fantastic customer service. Immediate updates and no charges on my accounts. Able to lock and unlock accounts to increase interest receipts. Reviewed on: 8th April 2025

Good all-round company but rates could be better

Good all-round company but rates could be better Reviewed on: 7th April 2025

I've used zopa twice for loans.

I've used zopa twice for loans. Always good value.Now have savings accounts. Excellent interest rate. Reviewed on: 6th April 2025

Great service, easy to use, definitely recommend.

I opened my smart savings account in 2022 and have had no issues with the service. It was easy to set up and I easily set up an automatic payment straight from my bank account into my savings account each month. I would definitely recommend this brand to my family and friends. Reviewed on: 6th April 2025

5* star service and company

I have been with Zopa for years and wouldn' ever think of changing because their service is 5*. Have loads of family and friends who have joined me with Zopa because of my recommendations Reviewed on: 6th April 2025

Great products, great service.

Great products, great service. Variety of accounts which are very useful Reviewed on: 6th April 2025

User-friendly on-line app.

User-friendly on-line app.Pretty much instantaneous transfer times.Super competitive interest rates.What's not to love ?! Reviewed on: 6th April 2025

Zopa are brilliant

Always top of the market savings rate, they look after their existing customers and the mobile app is fantastic Reviewed on: 6th April 2025

Best Savings Account

Had several Zopa for a few years now. Very competitive interest rates across all products, and excellent App easily categorising multiple accounts. The additional feature showing 'Total interest to date' is a smartphone touch. Reviewed on: 6th April 2025

App is easy to use

The app is easy to use and the interest rate is good compared with the other banks. Reviewed on: 5th April 2025

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