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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7943 reviews)

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4.94

Based on 7,943 reviews, last reviewed 8th Mar 2026

72300% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Never had to contact customer services as app works... Never had to contact customer services as app works very well. Competitive interest rates is what attracted me to Zopa. Very happy overall. Reviewed on: 8th March 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (7943)

Review of the Zopa, Smart Saver:

Flexible, high interest, easy to use banking app

Perfect for all your savings goals Reviewed on: 6th April 2023

Excellent, prompt response, good communication too

Excellent, prompt response, good communication too Reviewed on: 15th January 2026

Zapa takes a lot of the complexity and stress

Zapa takes a lot of the complexity and stress out of both saving and borrowing. It’s user-friendly, transparent, and convenient—ideal whether you’re building up savings or need quick, manageable credit. Reviewed on: 15th January 2026

She really helped me improve my credit history.

She really helped me improve my credit history. Reviewed on: 15th January 2026

Excellent end to end experience.

The app is simple to use and navigate around. Great communication with information and updates. Simply a great end to end experience Reviewed on: 15th January 2026

Great interest on locked pots brilliant company to s...

Great interest on locked pots brilliant company to save with . Reviewed on: 15th January 2026

Really good and helpful great rates and easy to appl...

Really good and helpful great rates and easy to apply and pay off early Reviewed on: 15th January 2026

Zopa help me in my hart live time.

Zopa help me in my hart live time. Reviewed on: 15th January 2026

Brilliant credit card company with low interest rates

Brilliant credit card company with low interest rates Reviewed on: 15th January 2026

Always been there when I needed them and speedy deci...

Always been there when I needed them and speedy decisions. Thank you it’s easy to make extra payments making the interest less and not penalised Reviewed on: 15th January 2026

Great customer service and user friendly app

Great customer service and user friendly app Reviewed on: 15th January 2026

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