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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

96% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Zopa are extremely good and helpful

Zopa are extremely good and helpful Reviewed on: 15th January 2026

ZOPA suits my lifestyle

Great App, Easy to navigate, the products currently offered suit my lifestyle and are easily accessed. Any questions I have are answered quickly and accurately. Reviewed on: 15th January 2026

They gave me the chance to obtain credit when I had...

They gave me the chance to obtain credit when I had little success from others. My credit rating increased and I have been happy since then I do use Credit now and again and sometimes for a treat to purchase. Reviewed on: 15th January 2026

Trouble free and easy

All interactions with Zopa has been trouble free and quick. Reviewed on: 15th January 2026

Great app and excellent customer service.

Great app and excellent customer service. Reviewed on: 15th January 2026

Easy to use app, transparent and allows me to seamle...

Easy to use app, transparent and allows me to seamlessly track progress. Reviewed on: 15th January 2026

Quick and easy processes and very responsive custome...

Quick and easy processes and very responsive customer services team ive had a lot to do with Zopa and have been happy with all experiences Reviewed on: 15th January 2026

Great customer service

I did have a problem, but it was sorted without any drama and I was really happy with the way customer service sorted it. Reviewed on: 15th January 2026

Zopa just makes everything easy.

Zopa just makes everything easy from setting an account up moving money, transparent rates and great customer service. It’s a really easy way to do business. Reviewed on: 15th January 2026

I love Zopa friendly credit cards

I love Zopa friendly credit cards Reviewed on: 15th January 2026

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