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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

96% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Good app & savings rates

Mostly use the app which is very clear and easy to use. Savings rates are good compared to rest of market. Reviewed on: 15th January 2026

Loyalty is rewarded

Zopa regularly review and amend saving rates and frequently offer loyalty bonus rates for existing customers, making their products competitive. Reviewed on: 15th January 2026

very helpful with costumer care easy excess

very helpful with costumer care easy excess Reviewed on: 15th January 2026

Good solid bank.

Good solid bank. Reliable and always available Reviewed on: 15th January 2026

Zopa. Has been there with me for a few years .

Zopa has been there with me for a few years . always polite and helpful. Reviewed on: 15th January 2026

Outshined other banks

I decided to open a Zopa account after dealing with my father’s affairs when he died. Having to deal with multiple financial institutions made me realise the ease and efficiency of Zopa compared to other banks and building societies. I opened my account which was very straightforward and it’s such a clear and easy app to use. I like that it links to my main bank account. It feels secure. Reviewed on: 15th January 2026

Very easy, friendly and always offers good rate of i...

Very easy, friendly and always offers good rate of interest. Reviewed on: 15th January 2026

Great customer service!

Very pleased with zopa has had a positive effect on my credit score.And I like the savings and other things they offer Reviewed on: 15th January 2026

Great experience App works very well simple to insta...

Great experience App works very well simple to install and start saving thank you all at Zopa Reviewed on: 15th January 2026

Favourite bank.

Compared to my high street bank Zopa excels in providing good service, easy online navigation of website and excellent interest rates on savings Reviewed on: 15th January 2026

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