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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

96% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Banking made easy.

Banking made easy. No hassle, no long cues just simple banking. Reviewed on: 15th January 2026

Good service and communication no issues with this c...

Good service and communication no issues with this company Reviewed on: 15th January 2026

Great place to spend and save

A perfect way to save and easy way to spend Reviewed on: 15th January 2026

Good customer contact and very pleasant staff.

Good customer contact and very pleasant staff. Reviewed on: 15th January 2026

Great saving plan and easy to use app

Great saving plan and easy to use app Reviewed on: 15th January 2026

EXCELLENT!

EXCELLENT!! Provide a great deal of support to manage finances and encouragement to get back on track Reviewed on: 15th January 2026

Just a no fuss service.

Just a no fuss service.you don't actually have a human connection Reviewed on: 15th January 2026

It was easy to set up, and it is great to see it gro...

It was easy to set up, and it is great to see it grow every month, and also to know that the money is there if I need it. The zopa app is really easy to use and the couple of times I've needed help, people have been very knowledgable and friendly. Reviewed on: 15th January 2026

Great Experience

Great savings , great customer service and so easy to open and manage Reviewed on: 15th January 2026

Always respond in good time everything dealt with pr...

Always respond in good time everything dealt with promptly and professionally Reviewed on: 15th January 2026

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