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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

96% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Simple & Easy To Use

I'm relatively new to savings accounts and the ease of using Zopa and different Easy Access Savings Pots has really helped to encourage me to save. The interest has always been at a competitive rate as well which is a bonus. Reviewed on: 15th January 2026

Easy to use, clear and concise.

Easy to use, clear and concise. Great team Reviewed on: 15th January 2026

Great customer service.

Great customer service. Easy app to use. Reviewed on: 15th January 2026

Have always had good service when cotracking the hel...

Have always had good service when cotracking the helpline Reviewed on: 15th January 2026

Happy money

Customer Services are always happy to help in any way.Takes the stress out of finances Reviewed on: 15th January 2026

Generally it’s been good being with Zopa.

Generally it’s been good being with Zopa. It’s become my little financial hub. Happy with it. Reviewed on: 15th January 2026

Great service

Great service professional staff and great customer service. Reviewed on: 15th January 2026

Transparent communication, app is easy to use!

Information is always very clear, the app is easy to navigate and they process loans quickly and keep you in the loop during the process, that is made very straight-forward. Reviewed on: 15th January 2026

Everything runs smoothly.

Everything runs smoothly. Good rates. Very happy. Reviewed on: 15th January 2026

Great customer service when there was a problem

Great customer service when there was a problem Reviewed on: 15th January 2026

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