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Zopa: Smart Saver reviews

4.94
Based on 7,494 reviews, last reviewed 26th Feb 2026
30500% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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0%
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Latest highest rating:

5

You can't beat Zopa, great saving accounts You can't beat Zopa, great saving accounts Reviewed on: 26th February 2026
Sandra W's avatar
Sandra W

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (7494)

Review of the Zopa, Smart Saver:

Flexible, high interest, easy to use banking app

5
Perfect for all your savings goals Reviewed on: 6th April 2023

Zopa loan

5
Have a credit card and loan. Easy to apply and reasonable rates Reviewed on: 15th January 2026

All round excellent.

5
All round excellent. App is great, rates are good and customer service excellent Reviewed on: 15th January 2026

Perfect online saving app,easy to use.

5
Perfect online saving app,easy to use. Reviewed on: 15th January 2026

Efficient in finance management

5
Efficient in finance management and smart app Reviewed on: 15th January 2026

helpful and courtesy

5
i have had nothing but helpful and courtesy from customer services when i have had to contact them Reviewed on: 15th January 2026

Easy access to my accounts online

5
Easy to navigate their website to access my accounts and happy with the products I have had from them. They have been able to help me with any financial needs I have had effectively, efficiently and with all the information I required to I was able to make the choice of products best suited to me Reviewed on: 15th January 2026

Easy to use App.

5
Easy to use App. Great communication. Helps you feel in control. Thanks Zopa Reviewed on: 15th January 2026

So easy to use and straightforward.

5
So easy to use and straightforward. I’m so pleased I chose Zopa. Thank you! Reviewed on: 15th January 2026

10 out of 10

5
Nothing but a possitive review. 10 out of 10 Reviewed on: 15th January 2026

They are best customer service and also their staff...

5
They are best customer service and also their staff are so good is resolving your problem Reviewed on: 15th January 2026