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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Great interest on locked pots brilliant company to s...

Great interest on locked pots brilliant company to save with . Reviewed on: 15th January 2026

Really good and helpful great rates and easy to appl...

Really good and helpful great rates and easy to apply and pay off early Reviewed on: 15th January 2026

Zopa help me in my hart live time.

Zopa help me in my hart live time. Reviewed on: 15th January 2026

Brilliant credit card company with low interest rates

Brilliant credit card company with low interest rates Reviewed on: 15th January 2026

Always been there when I needed them and speedy deci...

Always been there when I needed them and speedy decisions. Thank you it’s easy to make extra payments making the interest less and not penalised Reviewed on: 15th January 2026

Great customer service and user friendly app

Great customer service and user friendly app Reviewed on: 15th January 2026

Everything just works

Everything just works - I don't have a lot more to say than that. I use it for savings - auto save works without fail, withdrawing money works immediately and auto-links to my Nationwide account seemingly instantaneously. I can't speak on customer service as I have never had any issues that have required reaching out. Reviewed on: 15th January 2026

Excellent Experience

I use Zopa for both loans and savings. It is the most flexible and easy to use platform I have encountered and even if there are slightly better rates elsewhere the experience is worth staying for Reviewed on: 15th January 2026

Very easy to use and quick response

Very easy to use and quick response Reviewed on: 15th January 2026

Very poor customer service.

The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person to person (no accountability) and a different response from every person you talk too. If you want service, I suggest you bank elsewhere. Reviewed on: 17th November 2025

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