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Zopa: Smart Saver reviews

View other Zopa products
4.94
Based on 7,931 reviews, last reviewed 7th Mar 2026
71100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

The app at first was a little confusing, but like al... The app at first was a little confusing, but like all others, with use it gets easier. I had always been loyal to one bank, but with interest rates ge... Read more Reviewed on: 7th March 2026
Carol 's avatar
Carol

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice
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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (7931)

No problems - but wish I could access via PC...

5
No problems - but wish I could access via PC... Reviewed on: 17th April 2025
Martin S's avatar
Martin S

Zopa has an excellent user friendly and fun online i...

5
Zopa has an excellent user friendly and fun online interface, with a great choice of savings accounts, with great rates of interest, called 'Booster pots.' I love the range of savings to choose, from easy access to longer term fixed savings, from 7, 31 and 95 days notice to withdraw. This is so helpful to have, together with naming each savings 'pot), for example ' Rainy day.' They give a count down on how many days remaining until you can withdraw the money. They offered me a regular saver for 12 months with a bonus interest! The access ISA has a booster interest too. I also find the total interest earned report from the start of your savings, with monthly updates and activity of interest on each savings pot. Reviewed on: 17th April 2025
Paula Curry's avatar
Paula Curry

All good.

5
All good. The only thing is I wish they'd do joint accounts. Reviewed on: 17th April 2025
JRB's avatar
JRB

Easy to manage my money, I have a loan credit card s...

5
Easy to manage my money, I have a loan credit card savings and now a bank account with Zopa Reviewed on: 17th April 2025
Alan's avatar
Alan

Zopa Smart Saver

4
Andoid App easy to install and navigate. Easy to apply for all accounts and services. Pots a really useful feature and easy to implement Reviewed on: 17th April 2025
Ken C's avatar
Ken C

Excellent Provider

5
Haven't needed to use customer service. Excellent savings app and so easy to move money from and to bank and the different pots within Zopa. The rates are competitive too. Reviewed on: 17th April 2025
Amanda 's avatar
Amanda

Hassle Free

5
Easy to open account. Hassle free movement of money and great competitive interest rates Reviewed on: 17th April 2025
Mark R's avatar
Mark R

Good rates that have extra security by being linked...

5
Good rates that have extra security by being linked to a major bank. Easy to use aswell Reviewed on: 17th April 2025
Colin B's avatar
Colin B

Easy to use and good rates of interest

5
Very easy to set up app and link a current account for payments in and out Easy to set up individual pots fir different purposes and to set up and operate both fixed term and easy access ISAs Good rates of interest iver all savings accounts. Clear statements of interest earned Reviewed on: 17th April 2025
Guy R's avatar
Guy R

Customer support not needed but happy with app so far

5
Customer support not needed but happy with app so far Reviewed on: 17th April 2025
Michael 's avatar
Michael

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