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Zuto: Car finance reviews

Name: Car finance
Rating: 4.72 (296 reviews)

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4.72

Based on 296 reviews, last reviewed 28th Feb 2026

92% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

2 star

Latest highest rating:

5

Nice and easy, Ryan was really helpful and a sound... Nice and easy, Ryan was really helpful and a sound guy Reviewed on: 28th February 2026

Latest lowest rating:

1

What Zuto doesn't tell you What Zuto don't tell you is you can't take out finance with them and buy a car from a private seller, has to be from a dealer and preferably one of th... Read more Reviewed on: 5th October 2025

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About this product

Zuto is a car finance credit broker.

Once you’ve filled out the online application, you’ll get a quick decision. Zuto search a panel of lenders to find the best deal for you and have access to over 200 products including some that aren't available anywhere else. Zuto also run a free vehicle and history check on any car you like.

Zuto car finance reviews help you find out what it’s really like to be a customer. If you’ve used Zuto before, you can also leave a review and share your experience.

Zuto Car finance reviews (296)

Review of the Zuto, Car finance:

VILE

this company is a SCAM! they will take your money, sell you cars that come with MAJOR faults, then the treatment from the staff there customer service is appalling , the CEO James Wilkinson, has no compassion he just passes the book, and blames different departments, Imaging selling a customer a car, with engine failure, a hold in the gas cylinder, left hand hydraulics collapsed. then say the car is working in there report!!! please be aware, I will keep posting this voluntarily to support those who are thinking of giving these people business. Reviewed on: 6th January 2023

Samantha Verdon was amazing from start to finish.

Samantha Verdon was amazing from start to finish. I'd 100% recommend Zuto such and easy process and love my new car Reviewed on: 6th August 2025

Laura is amazing!

Laura was so helpful and patient and it was brilliant to be able to text so things could progress whilst I was at work and unable to call. Reviewed on: 5th August 2025

Easy, straightforward, and excellent customer care!

I had the pleasure of dealing with Daniel Ross to facilitate my car finance agreement - the whole process was smooth and straightforward, and the level of customer care and attention to detail from the start was absolutely spot on. I've dealt with many car finance companies professionally in my time, and I can easily say Auto have been one of the best. Reviewed on: 5th August 2025

This is how customer service is done the right way.

Cara was incredibly helpful and understanding of Autism in a totally non judgmental way. Cara was friendly and willing to explain the things I didn't fully understand at first. Cara had all the information needed and was both professional and took the time to have a little joke. This helped me feel less anxious and proves that Cara excels at customer service. If you have a "goid service award" is would like to put Cara's name forward to receive acknowledgement of the work they do. Reviewed on: 5th August 2025

Friendly and helpful staff with good communication.

Friendly and helpful staff with good communication. Gave detailed and helpful information thought the whole sales process. Reviewed on: 5th August 2025

Helpful and quick

James was very helpful and always quick to respond. Reviewed on: 4th August 2025

Very good interact .i am happy

Very good interact . I am happy to do finance Reviewed on: 4th August 2025

Jamie gave knowledgeable, patient and excellent serv...

Jamie gave knowledgeable, patient and excellent service. Provided all the information I asked for and more! He’s a credit to the company. Thanks Reviewed on: 4th August 2025

No care when they have the money

Brilliant Upto the moment of signing finance agreement then trader then was rude and changed the deal so I said I did not want the car (within 12h of signing the paperwork ) now it has been 3 weeks and have called zuto everyday and they will say anything to get me off the phone and say will call me back but never do and say payments will defo be back tomorrow but never is or just say the trader won’t answer the phone. But they normally transfer me to to there team for recovering the funds but then the phone hangs up where I have been on hold so long.so now I’m 3 weeks in with no car and I’m paying the £382 a month . Reviewed on: 4th August 2025

Fantastic Service

My advisor Daniel Ross was brilliant from start to finish. Couldnt fault him. Managed to get my dream car an got a great warranty to protect it for 4 years. Give the man a raise! Reviewed on: 3rd August 2025

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