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118 118 Money: Credit card reviews

4.85
Based on 5,375 reviews, last reviewed 21st Apr 2026
379100% increase in 5 star reviews
in the past 90 days
2200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very good thanks Very good,thanks! Everything is fast, clear and correct. Reviewed on: 21st April 2026
Stoyanova 's avatar
Stoyanova

Latest lowest rating:

1

Worst experience ever, card frozen from 2nd day. Worst experience ever, card frozen from 2nd day. Several attempts to resolve it with customer service, 0 compliance or help. Reviewed on: 20th April 2026
A H's avatar
A H

About this product

118 118 Money’s credit cards are designed to help you build and improve your credit score.

If accepted, you’ll be offered a guaranteed personalised credit limit and there are no hidden fees. You can check your eligibility for a 118 118 Money credit card with no impact on your credit score.

118 118 Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Credit card reviews (5375)

Absolutely amazing and peace of mind

5
Absolutely amazing and peace of mind Reviewed on: 15th April 2025

Perfect every time.

5
Perfect every time. Regularly increase my limits. Brilliant customer service. My only gripe is it isnt easy to raise disputes on the app as it is with my other credit providers. On the whole im very happy with them. Reviewed on: 15th April 2025

Efficiency and good help.

5
Efficiency and good help. Friendly staff and understanding Reviewed on: 15th April 2025

Always had great service

5
Always had great service and extreely helpful when card stolen Reviewed on: 15th April 2025

Great customer service and offers are good.

5
Great customer service and offers are good. Reviewed on: 15th April 2025

all good - communication and app

5
all good - communication and app Reviewed on: 15th April 2025

Easy app and good customer service

5
Easy app and good customer service Reviewed on: 15th April 2025

Difficult to get it card unblocked

3
If I use the card, I clear it at the end of the month so the comments about high interest dont affect me. Having said that, ive had the card for a couple of years, never gone over my limit, always paid on time - usually clearing it. Never had a limit increase. Biggest issue with them is the random blocking if the card for a potentially fraudulent transaction. Nonproblem with them being overly careful, but when have to spend 90 minutes on their useless chat service to get it unblocked it becomes a problem. Imagine paying in a restaurant and your card is declined? Theyd be charging you rent before you get it resolved. Reviewed on: 5th March 2025

details lost , not reported properly, asking for ide...

1
details lost , not reported properly, asking for identification so many times, kept waiting on the phone for an hour with different people still no resolution, however they still want monthly payment but then you can’t have access to Reviewed on: 1st March 2025

No good card

1
Had the. Same credit limit for over a year.My credit score is imperfect and give me a rubbish.Two hundred and fifty pound , which has infected my credit score Rubbish card not Recommended Reviewed on: 5th February 2025

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